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Does not accept my paoer fo printing. Hp envy all in one.

Customer Question
Does not accept my...

Does not accept my paoer fo printing

Technician's Assistant: What's the brand and model of your printer?

Hp envy all in one

Technician's Assistant: How long has this been going on with your printer?

Weeks

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Do not remember

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just want my printer fixed

Submitted: 8 months ago.Category: Printers
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Answered in 7 minutes by:
11/22/2017
Technician: Aparna Indresh,
 replied 8 months ago
Aparna Indresh
Category: Printers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Aparna Indresh,
 replied 8 months ago

May I know the exact make and model of your printer?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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