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I purchased an epson Printer to use with my Apple I Mac and…

Customer Question
I purchased an epson...

I purchased an epson Printer to use with my Apple I Mac and it only works occasionally

Technician's Assistant: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?

Can you helpIt is about 12months old - the model number is ***** 2660

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac - it works occasionally

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

About a week

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I have tried to scan documents but it does not allow this function

Submitted: 8 months ago.Category: Printers
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Answered in 4 minutes by:
11/22/2017
Technician: Md. Sadique, Engineer replied 8 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,661
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Technician: Md. Sadique, Engineer replied 8 months ago

How is the printer connected to your mac?

wirelessly or via cable

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Customer reply replied 8 months ago
wirelessly
Customer reply replied 8 months ago
I do not wish to proceed any further or incur any costs - Please cancel my request forthwith
Thank you *****
Customer reply replied 8 months ago
I thought I was connecting to Epson who supplied the Printer !!
Technician: Md. Sadique, Engineer replied 8 months ago

No problem, I will send a request to the moderators.

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