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Well first, what do you charge? So, how much is "the rest"?

Customer Question
Well first, what do...

Well first, what do you charge?

Technician's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the Printer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

So, how much is "the rest"?

Technician's Assistant: What's the make/model number of your printer? How old is it?

OfficeJet 4620 HP CZ295A is the product number

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac High Siera Firefox

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I had been printing

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I kept getting messages about my ink cartridges being counterfeit when I had purchased them at Office Supply and they were in the complete packaging

Submitted: 9 months ago.Category: Printers
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Answered in 6 minutes by:
11/22/2017
Technician: Josh, Technician replied 9 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,264
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 9 months ago

How old is the printer?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

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Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

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11+ yrs experience, inkjets & lasers, from huge to portable

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Andy

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

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Sudipto

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DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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