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IT SAYS I HAVE A PAPER JAM. ICAN NOT FIND FINF ONE. WF3640.

IT SAYS I HAVE...

IT SAYS I HAVE A PAPER JAM. ICAN NOT FIND FINF ONE.

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

WF3640

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

3 DAYS

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Answered in 1 minute by:
11/22/2017
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,952
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Printers Question

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

Ask Your Own Printers Question

Have you checked all locations for a paper jam?

Ask Your Own Printers Question
Customer reply replied 7 months ago
WHERE ARE YOU
Customer reply replied 7 months ago
DO NOT CHARGE ME I'M LEAVING YOU NOW.

Have you checked all locations for a paper jam?

Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,952
Experience: 5+ years as Tech
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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