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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3781
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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MY CANON PRINTER HAS BECOME JAMMED WITH PAPER NOT ON THE TOP

Customer Question

MY CANON PRINTER HAS BECOME JAMMED WITH PAPER NOT ON THE TOP PRINTING AREA BUT ON THE BOTTOM WHERE THE PAPER IS INSERTED. iT IS JAMMED TIGHT. I'M UNABLE TO PULL IT OUT. WHAT CAN I DO?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: PIXMA LXD809452 IT IS ABOUT 9 TO 9 YEARS OLD
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: WE TRIED TO PULL THE PAPER OUT BUT WE WERE UNSUCESSFUL
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: WE WERE ABLE TO PULL THE SHEET THAT WAS STUCK ON THE UPPER PRINTING AREA BUT THE BOTTOM AREA IS VERY STUCK TIGHT
Submitted: 12 months ago.
Category: Printers
Expert:  Kris R replied 12 months ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris