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I need a driver for a Hewlet Packard Laser Jet 1020 to be…

Customer Question
I need a driver...

I need a driver for a Hewlet Packard Laser Jet 1020 to be used with a laptop that includes a macOS Sierra operating system, version 10.12. Is such available?

Technician's Assistant: Can you guesstimate how old your LaserJet is? And just to clarify, what's the exact model?

About six years old. Model No. BOISB - 0207-00

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac, Sierra, Version 10.12

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It has been out of service for awhile and I just wanted to hook it up with a new computer.

Submitted: 7 months ago.Category: Printers
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Answered in 4 minutes by:
11/20/2017
Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your device from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

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