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I have an older Canon 8899F that doesn't seem to work wince
I have an older Canon 8899F that doesn't seem to work wince I did the last Mac upgrade to High Sierra? The MP Navigator EX 1.0 doesn't connect? Love the scanner. … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
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My Canon Pixma MG5220 will not give me the option to scan a
My Canon Pixma MG5220 will not give me the option to scan a 2nd, or more pages to create a PDF. Used to, and I just found the cd disc that came with the printer. I lost this function as Geek Squad rem… read more
Viet - Computer Tech
Viet - Computer Tech
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It is my scanner. Canon MG5220 printer/scanner. Just since I
just since I hooked it up to my new HP windows 10 laptop - I can get it to print, but not scan … read more
Russell H.
Russell H.
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I have a Cannon Scanner and am using a MAC...I the scanner
I have a Cannon Scanner and am using a MAC...I the scanner is at my home office so I don't have model number handy, but I upgraded system Software to High Sierra and now MP-Navigator...which has worke… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
MP Navigator EX quit unexpectedly" message whenever I try to
quot;MP Navigator EX quit unexpectedly" message whenever I try to open MP Navigator EX 3.1 to scan from PIXMA MX870. macOS High Sierra just updated to Ver 1013.1. Is this why? Is there a fix? … read more
Kris R
Kris R
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I have a 2017 iMac running version 10.13.1. Up until
I have a 2017 iMac running version 10.13.1. Up until recently, my Canon MX350 printer worked flawlessly with it. After the latest operating system update, my printer will no longer scan. The error mes… read more
Joel Kalman
Joel Kalman
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I have a canon lide100 scanner that will not start. The MP
I have a canon lide100 scanner that will not start. The MP Navigator EX will not open … read more
Richard
Richard
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Have MB 2720 printer, using Mac High sierra 10.13.1 would
Have MB 2720 printer, using Mac High sierra 10.13.1 would like to install MP Navigator on my mac as I like it better than the scanning software that came with printer. Can u help? … read more
Harry
Harry
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I have an MG8120 Printer. I can't open the MP Navigator
I have an MG8120 Printer. I can't open the MP Navigator program to scan documents. … read more
Ashik
Ashik
Master's Degree
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I just updated my iMac to OS Sierra version 10.13 and I
I just updated my iMac to OS Sierra version 10.13 and I can't get navigator to work for my scanner which is an MX410. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
Ever since I updated my mac, my canon printer MG5120 will
ever since I updated my mac, my canon printer MG5120 will only print but it won't scan documents. what should I do?… read more
Viet - Computer Tech
Viet - Computer Tech
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My Pixma MP610 does not scan correctly. Anything I try to
My Pixma MP610 does not scan correctly. Anything I try to scan comes out tiny (less than an inch) and cannot be enlarged to anything readable.… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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Pixma MP560 prints ok, makes copies ok,BUT When try to open
Pixma MP560 prints ok, makes copies ok,BUT When try to open scanner driver, get the following message Process: MP Navigator EX 3.0 [2299] Path: /Applications/Canon Utilities/MP Navigator EX 3.0.app/Co… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
Product MP640. iMac with OSX, Version 10.8.4 Cannot get the
Product MP640. iMac with OSX, Version 10.8.4 Cannot get the scan function to work. Computer to printer, stand alone print functions both work. When I try to scan a document to computer, I get the foll… read more
Viet - Computer Tech
Viet - Computer Tech
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I have a Canon MG5220 printer/scanner/fax. When scanning I
I have a Canon MG5220 printer/scanner/fax. When scanning I only get an option of Auto scan and when trying to do multiple page scans I have to first scan one page, then get a screen that allows me to … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
13,444 satisfied customers
l have a Canon MX 310 printer and an associated MP Navigator
l have a Canon MX 310 printer and an associated MP Navigator EX 1.0 Scanner. I have bought a new iMac OS X (10.6.8). The company from which I bought my new iMac transferred the whole of my old iMac OS… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I have a MP610 Canon printer and an IMAC computer. I am trying
I have a MP610 Canon printer and an IMAC computer. I am trying to scan photos into the computer and I get the message the application MP Navigator shut down as soon as I select open scanner driver. I … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
13,444 satisfied customers
I have a Canon Pixma MX870. Everything works on this all-in-one
I have a Canon Pixma MX870. Everything works on this all-in-one printer except the scanning to file function. I installed the Canon softward, MP Navigator EX 3.1, and when I double click the icon to s… read more
Sowrav D.
Sowrav D.
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3,100 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

13,444 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

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Sudipto

Sudipto

Engineer

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Md. Sadique

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1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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