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I went to control panel to use my scanner and it does not
I went to control panel to use my scanner and it does not show my printer option it has been used on here for over 6 years it says brother-fax it should say brother mfc-j435w … read more
Harry
Harry
180 satisfied customers
Starting yesterday, I cannot print fm my Brother MFC 7860DW
Hi: Starting yesterday, I cannot print fm my Brother MFC 7860DW printer. An unusual partial screen shot appears, showing a telephone with number pad. I can click out of that, but still no printing of … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
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I am trying to set up my wireless printing feature, which I
Hi, I am trying to set up my wireless printing feature, which I did years ago, and have forgotten. When I push menu and 6 for network, I get a beep beep beep. If I push 2 as the manual says, I do not … read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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I want to install brother printer MFC 7360n on a new window
I want to install brother printer MFC 7360n on a new window 8 computer. I have my 2 original CD but I cant find the printer in the window 10 printer swelections … read more
Josh
Josh
It Support Specialist
Associate Degree
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I have a Brother MFC-9330CDW connected via USB to a HP PC on
Hi John. I have a Brother MFC-9330CDW connected via USB to a HP PC on Win 10. Printer was fine until I moved it and the PC to another room. The printer copies and prints just fine, but won't print fro… read more
Robert M.
Robert M.
Bachelor's Degree
3,577 satisfied customers
I'm having the same problem seen on the page This worked
Hey! I'm having the same problem seen on the page http://www.justanswer.com/printers/5yx4x-printer-works-fine-scanning-stopped-workingerror-message.html This worked perfectly, but the problem is alway… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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...I have a Brother MFC-1930CW printer/copy/scanner...I
Hello...I have a Brother MFC-1930CW printer/copy/scanner...I just changed all four drums and I'm still getting the "maintenance drum required" message...not sure what I need to do now, can you help pl… read more
Sowrav D.
Sowrav D.
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Bachelor's Degree
3,100 satisfied customers
i have a fedex account. when i try to print out the label a
i have a fedex account. when i try to print out the label a phone icon comes on the screen, i have never seen it before, and it won't let me print the label, saying i don't have fax number. i don't wa… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,906 satisfied customers
I have a Brother MFC-5840CN and it has an error message that
I have a Brother MFC-5840CN and it has an error message that says Unable to clean see trouble shooting. I looked up troubleshooting in the manual and that didn't help. I've also had it unplugged for t… read more
Bernie
Bernie
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Bachelor's Degree
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I have a Brothers MFC-290C and want to know how I can use the
I have a Brothers MFC-290C and want to know how I can use the Photo Capture. Also want to find out what the plug in on the front left hand side is for? I lost my manel. Orville [email protected]… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
3,420 satisfied customers
For A laser printer which is best to buy 1- Brother MFC-7860DW
For A laser printer which is best to buy 1- Brother MFC-7860DW Monochrome Laser All-In-On Printer with Wireless Networking and Duplex Printing Or 2-SAMSUNG SCX Series SCX-3405FW MFC / All-In-One Up to… read more
networkwiz
networkwiz
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Master's Degree
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brother MFC-7360N; when faxing the receiving fax line doesnt
brother MFC-7360N; when faxing the receiving fax line doesn't 'switch on' until after 6-rings; when attempting to send fax manually (waiting until fax tone on other ends switches on) and after pressin… read more
AnswerManCharles
AnswerManCharles
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Vocational, Technical or Trade Scho
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my brother mfc8440 wont fax we recently relocated it and seems
my brother mfc8440 wont fax we recently relocated it and seems to want to scan after dialing… read more
bbl242003
bbl242003
Federal
Master's Degree
309 satisfied customers
I have a Brother MFC 8550 and a wide band of black prints on
I have a Brother MFC 8550 and a wide band of black prints on copies. What do I do? I also have old Brother MFC 8220 and 8550 that I need to clear the memory? Would you please tell me the steps. Thank … read more
Russell H.
Russell H.
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Ive been using my Brother MFC 8670dn as my workhorse printer
I've been using my Brother MFC 8670dn as my workhorse printer in my little business. I was happy. Yesterday I converted to Windows 7. My Brother recognizes one of two computers on the office network, … read more
Sandeep Pamarati
Sandeep Pamarati
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Bachelor's Degree
1,086 satisfied customers
Greetings! I just moved my Canon MP470 series printer and
Greetings! I just moved my Canon MP470 series printer and my Mac OSX 10.5.8 computer to a new computer desk, having to disconnect the USB and power cables. It worked perfectly previously, but now the … read more
Brandon M.
Brandon M.
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Vocational, Technical or Trade Scho
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I have a brother MFC-8460N and it will not send a fax or allow
I have a brother MFC-8460N and it will not send a fax or allow me to scan and e-mail the document. I have done several things without success. 1. Turned machine off, waited several minutes and turned … read more
Robert M.
Robert M.
Bachelor's Degree
3,577 satisfied customers
I have an HP 6310xi. It worked fine yesterday. Then I had
I have an HP 6310xi. It worked fine yesterday. Then I had to turn it off for a moment. Now when I turn it one, the power light in the "on" button stays lit for a few seconds. Then the little camera ic… read more
Carl Poersch
Carl Poersch
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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