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I have to reset the clock to standard time! Officejet 8610…

Customer Question
I have to reset...

I have to reset the clock to standard time!

Technician's Assistant: What's the make/model number of your printer? How old is it?

Officejet 8610 all in one about two years old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just noticed that it is still on daylight savings tiome

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No just how to change to the correct time...thank you

Submitted: 8 months ago.Category: Printers
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Answered in 3 minutes by:
11/19/2017
Technician: Bhavik Joshi, Computer Software Engineer replied 8 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Printers
Satisfied Customers: 980
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Technician: Bhavik Joshi, Computer Software Engineer replied 8 months ago

There are two ways to get this done. I have created a small document and mentioned both steps with screenshots so that you can follow them easily.

Let me know if you face any problem in it.

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Customer reply replied 8 months ago
You have NOT answered my question
Technician: Bhavik Joshi, Computer Software Engineer replied 8 months ago

Please open the attached document. It has the steps which you need to follow.

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Technician: Bhavik Joshi, Computer Software Engineer replied 8 months ago

Do you want me to connect to your computer and get this done ?

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Customer reply replied 8 months ago
Absolutely not
Technician: Bhavik Joshi, Computer Software Engineer replied 8 months ago

No problem. Were you able to open the document which I have attached ?

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Customer reply replied 8 months ago
Cancel everything
Keep the $5 and cancel everything else
Some scam you are runnimg
Technician: Bhavik Joshi, Computer Software Engineer replied 8 months ago

Let me ask customer service team to contact you and help you with billing issues.

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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