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It's font is almost miniature. Epson 3620 4 yrs old. PC

Customer Question
It's font is almost...

It's font is almost miniature

Technician's Assistant: What's the make/model number of your printer? How old is it?

Epson 3620 4 yrs old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC windows 8 ?

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Sorry but it just popped up. It was fine before

Submitted: 8 months ago.Category: Printers
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Answered in 4 minutes by:
11/19/2017
Technician: Kamil Anwar, Technician replied 8 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,963
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

What program are you printing from?

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Customer reply replied 8 months ago
windows 10 or 8
Technician: Kamil Anwar, Technician replied 8 months ago

May i connect with you remotely to troubleshoot the issue directly?

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Customer reply replied 8 months ago
Can't you tell me what to do or what to try ?
Technician: Kamil Anwar, Technician replied 8 months ago

If you are not interested in remote, then i can walk you through the troubleshooting steps.

  • Open Control Panel
  • Open Devices and printers
  • Right Click the printer
  • Select Printer Properties
  • Click Change printer properties
  • Under Advanced tab click printing defaults
  • Try to print

Let me know if this solves the issue

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Kamil Anwar
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,963
6,963 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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