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A few months ago my Canon printer would not print clearly. I…

Customer Question
A few months ago...

A few months ago my Canon printer would not print clearly. I remember being told to clean the ink cartridges. But I think I was told to also clean the cartridges head. By running it under hot water, is that correct?

Technician's Assistant: What is the exact make and model of your printer? And what kind of cartridges are you using?

Canon 710 I believe. The cartridges are generic.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

A PC. Not sure of the OS.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It start about a week ago. Like I said it happened once before.

Submitted: 8 months ago.Category: Printers
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Answered in 3 minutes by:
11/19/2017
Technician: Md. Sadique, Engineer replied 8 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,660
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Technician: Md. Sadique, Engineer replied 8 months ago

Could you please tell me the correct model number of your printer?

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Category: Printers
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