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I purchased a new pixie portable and can't get it connected…

Customer Question
I purchased a new...

I purchased a new pixie portable and can't get it connected to print wirelessly from my mac.

Technician's Assistant: What's the make/model number of your printer? How old is it?

Pixima

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

1 day

Submitted: 8 months ago.Category: Printers
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Answered in 18 hours by:
11/19/2017
Technician: jeffreybongers, Engineer replied 8 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 943
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 7 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 943
943 Satisfied Customers
Experience: Many years repairing and troubleshooting printers and photocopiers.

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