Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a new Printer, Cannon Pixma, and I need to get it…

Customer Question
I have a new...

I have a new Printer, Cannon Pixma, and I need to get it installed onmy Chromebook.

Technician's Assistant: Has your Canon done this before? And can you guesstimate how old it is?

It is new.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Chromebook

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I bought the printer 4 months ago and have failed numerous times to try to get it installed. Bout to give up.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I am desperate

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 18 hours by:
11/19/2017
Technician: jeffreybongers, Engineer replied 8 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 942
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
On second hour of trying to install a canon pixma mg3620
On second hour of trying to install a canon pixma mg3620 wireless printer with my acer chromebook. Going round in circles. … read more
Harry
Harry
2,042 satisfied customers
I am hooking up a cannon PIXMA to my Acer. Acer chromebook
Acer chromebook 15. I have no cd drive. How do I install the printer software?? … read more
Harry
Harry
2,042 satisfied customers
Am tring to set up wireless cannon printer but it wont let
hello am tring to set up wireless cannon printer but it wont let me type in any numbers for the passphrase or word only alphebets … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
I am looking for a printer tthat works. It is cannon pixma
ihas been almost 3 weeks i tried to install it but it did not work for me … read more
jeffreybongers
jeffreybongers
Engineer
942 satisfied customers
Trying to set up canon pixma e470 to a Lenovo pc computer
trying to set up canon pixma e470 to a Lenovo pc computer and having trouble … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Annon pixma mg2520, i cannot get it to print, pc windows 10,
annon pixma mg2520 JA: Can you guesstimate how old the Pixma is? And has this happened before? Customer: i cannot get it to print JA: What kind of computer are you printing from (Mac or PC)? What Oper… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have the pixma mg5722 cloud ready printer I have it set up
I have the pixma mg5722 cloud ready printer I have it set up fine I cannot get it registered to google chrome I want to use it with an hp google chromebook It says they are compatible but it's not wor… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need to be able to use printer with new IBM Chromebook, I
I need to be able to use printer with new IBM Chromebook … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I donot know to have my lap to work with my cannon mg3022,
I donot know to have my lap to work with my cannon mg3022 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Cant find canon pixma 2920 on my acer chrome book? can print
cant find canon pixma 2920 on my acer chrome book? … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I bought my printer from Resource about three months ago but
I bought my printer from Resource about three months ago but can not figure out how to send a fax. Can you help me? Resource wont so hope you can. Thanks. Connie … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
What operating system do I choose for acer chromebook setup
What operating system do I choose for acer chromebook setup from my instructions that came with my cloud ready canon pixma MX492 printer I see no options to download a setup file … read more
Cody
Cody
Computer Science
2,387 satisfied customers
My printer was hooked up to a laptop (acer) that got badly
my printer was hooked up to a laptop (acer) that got badly lnfected so I got a Chromebook and i can't hook up the printer … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
Can my pixima MX479 get a virus from my infected computer?
can my pixima MX479 get a virus from my infected computer? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have an Acer chromebook. I bought a Canon Pixma MG2900
I have an Acer chromebook. I bought a Canon Pixma MG2900 cloud ready printer and need help connecting it to the chromebook … read more
James Gilmer
James Gilmer
None
24 satisfied customers
i am trying to install a cannon pixma mgm3520 printer to
Hi i am trying to install a cannon pixma mgm3520 printer to my parents hp chromebook with no success… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have a Cannon IP 4500 and the main PGI 5BK main black reservoir
I have a Cannon IP 4500 and the main PGI 5BK main black reservoir will not print in spite of numerous cleanings I even tried ultrasound. The other reservoirs seem fine. I bought a new print head and t… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I HAD A CANON PIXMA iP 3500 ON MY OLD LAPTOP RUNNING ON WINDOWS
I HAD A CANON PIXMA iP 3500 ON MY OLD LAPTOP RUNNING ON WINDOWS XP HOME. I RECENTLY BOUGHT A NEW COMPUTER RUNNING WINDOWS 7; AND MOVED ALL EXTERNALS INCLUDING PRINTER TO NEW COMPUTER. THEN CREATED A N… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x