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MFC9120CN. Brother MF5440CN Purchased July 2005. PC Windows.

Customer Question
Brother MF5440CN Purchased July...

Brother MF5440CN Purchased July 2005

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC Windows

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just happened while printing

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not at this time

Submitted: 8 months ago.Category: Printers
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Answered in 8 minutes by:
11/18/2017
Technician: Specialist Sean S., Computer Support Specialist replied 8 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Printers
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good afternoon/evening!...My name is ***** ***** I look forward to helping you. What would you like resolved today? Please be as detailed as possible so I can help you the best way possible. Thanks!

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Customer reply replied 8 months ago
Problem solved. Was paper jam
But msg was drum error.
Thank you.
Technician: Specialist Sean S., Computer Support Specialist replied 8 months ago

Okay! Let me know if you have any other concerns or questions about this and I'll be happy to help. Please also remember to rate my service using the stars when you get a chance. Thanks!

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Specialist Sean S.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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