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I have just installed a Cannon imageclass color all in one…

Customer Question
I have just installed...

I have just installed a Cannon imageclass color all in one printer mf733cdw I have faxed documents to a 3rd party, and I do not get back a copy received, other than a beep from the machine. I called the party and I know that they have received the fax!

Technician's Assistant: Has your Canon done this before? And can you guesstimate how old it is?

Brand new machine

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just installed the machine today, no troubleshooting so far

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No thanks

Submitted: 10 months ago.Category: Printers
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Answered in 1 day by:
11/19/2017
Technician: jeffreybongers, Engineer replied 10 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,116
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 10 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Category: Printers
Satisfied Customers: 1,116
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Experience: Many years repairing and troubleshooting printers and photocopiers.

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