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I have a HP OfficeJet 6700 Premium. The screen says I have a
I have a HP OfficeJet 6700 Premium. The screen says I have a ink system failure. I have replaced all ink cartridges and problem is still present. Can you help? … read more
Nathan
Nathan
Bachelors of Science
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I purchased HP ink cartridge at Office Depot yesterday. It
I purchased HP ink cartridge at Office Depot yesterday. It was a combined pack of 61 (black and tri-color). Our printer type is listed on the side of the box and it is exactly the same as purchased si… read more
Harry
Harry
2,219 satisfied customers
My Hp envy 7640 will not print states remove and reinstall
My Hp envy 7640 will not print states remove and reinstall ink cartridge indicated making sure it is correctly installed then touch ok. I have done this 15 times making sure cartridge locks in no luck… read more
Josh
Josh
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Associate Degree
5,163 satisfied customers
I recently purchased a HP ENVY 7640. I am on a monthly plan
I recently purchased a HP ENVY 7640. I am on a monthly plan for ink cartridges. I received my first replacements and installed the last week. After making a few copies, I received a message saying tha… read more
Tech Ben
Tech Ben
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Bachelor's Degree
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My printer number is HP Envy 7640 that I bought at Best Buy
Hi John. My printer number is ***** Envy 7640 that I bought at Best Buy and I need to order ink but I don't know which Ink to order. Can you help me? … read more
Benimur
Benimur
Senior Technician
Associate Degree
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I'd like to know why the HPEnvy 7640 does not print in color
I'd like to know why the HPEnvy 7640 does not print in color after the new color cartridge was installed? … read more
Sean T
Sean T
IT Techncian
High School or GED
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I just chatted with you about the color cartridge and
I just chatted with you about the color cartridge and somehow lost the connection. … read more
Sean T
Sean T
IT Techncian
High School or GED
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I am part of the automatic ink refill. The last ink I tried
I am part of the automatic ink refill. The last ink I tried to installed yesterday does not work It is full but the copier says there is a problem. The old slightly filled one works, so it is a proble… read more
Nathan
Nathan
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Trying to insert new black ink. Is the printer off or on?
trying to insert new black ink. Is the printer off or on? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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Just replaced color print cartridge 62XL (brand new) didn't
Just replaced color print cartridge 62XL (brand new) didn't originally align but came out wrong colors and streaky, aligned, but did not fix the problem … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
It is new, and I don't know how to change the ink on the
It is new, and I don't know how to change the ink on the printer. It it an HP Envy 7640 … read more
Josh
Josh
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Associate Degree
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Recently changed the ink cartridges in my printer (HP ENVY
recently changed the ink cartridges in my printer (HP ENVY 7640 all in one) printer now refuses to print...fax mode appears on screen followed by "printer fails to respond" … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I just purchased the hp envy 5530 printer and everything set
I just purchased the hp envy 5530 printer and everything set up fine except it keeps saying the indicated cartridges are not intended for this printer but it is the correct ink. I've tried taking them… read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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My HP Photsmart C5380 will not print in black. there is no
My HP Photsmart C5380 will not print in black. there is no problem with colour printing. I have changed the ink cartridge with no result.… read more
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networkwiz
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Why has my HP 930C printer stopped printing in colour, by this,
Why has my HP 930C printer stopped printing in colour, by this, I mean on the test sheet after cleaning the contacts I only get black and mauve colours showing… read more
Wendell Huneycutt
Wendell Huneycutt
Senior Technician
Associate Degree
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I have an HP 810C printer. The injet cartridge light keeps
I have an HP 810C printer. The injet cartridge light keeps flashing and I keep getting the message on my computer that the printer failed to print. I have replaced the colour and the black inkjet cart… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
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Hello, My HP PSC2110 has gone into a align cartridge loop.
Hello, My HP PSC2110 has gone into a align cartridge 'loop'. I follow the prompts till screen says "Aligning, please wait" but it never completes. I uninstalled software, reinstalled (it has never wor… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
My printer seems to be eating up my new color cartridges.
My printer seems to be eating up my new color cartridges. Help. When my color cartridge was empty I replaced it with a new one. The printer would not print color, but still prints black. I checked the… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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