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I have a MFC9340CDW that has been a wonderful printer. All
I have a MFC9340CDW that has been a wonderful printer. All at once my output copies have 4 scored lines from top to bottom, with other indentations on the copies. Can this be repaired? … read more
Robert M.
Robert M.
Bachelor's Degree
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Our office uses a Brother MFC-L8600CDW printer. It used to
Hi. Our office uses a Brother MFC-L8600CDW printer. It used to work fine over our wireless connection. Over the last 6 months it has been declining. Now every time I hit print I get an error message. … read more
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Harry
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I HAVE HP 8500A Plus Office Jet Pro. It worked Saturday to
I HAVE HP 8500A Plus Office Jet Pro. It worked Saturday to print & make copies. Sunday, when I asked for print, it said Paper Jam. We have looked at all the pointed places, no paper is jammed. How do … read more
Josh
Josh
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My printer is suddenly jamming when copying. Won't even
My printer is suddenly jamming when copying. Won't even produce one copy before it jams. I've replaced all the drums and toner cartridges. Model: MFC-93225CW … read more
Russell H.
Russell H.
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I have an MFC 7820n fax machine. Paper keeps jamming inside
Hi, I have an MFC 7820n fax machine. Paper keeps jamming inside of it and I can't find anything that may be causing it. … read more
Richard
Richard
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I have a DCP -1510 and the drum is producing photocopies
I have a DCP -1510 and the drum is producing photocopies with black marks on the paper. It seems to be the main drum which is the problem. Can the drum be replaced? or just cheaper to buy a complete n… read more
Alex Lako
Alex Lako
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I have a Brother MFC-9330CDW Wireless Colour Laser
Hi I have a Brother MFC-9330CDW Wireless Colour Laser Multifunction we are experiencing a printing problem. All our copies are printing with a wrinkle type effect of 2 lines down the side of the page … read more
Freddy M.
Freddy M.
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I have a MFC-J410W. It says I have a paper jam in the ADF.
I have a MFC-J410W. It says I have a paper jam in the ADF. I cannot find any paper. I want to scan a document using a flat bed and cannot get past the document jam.… read more
WesPCDr
WesPCDr
Master's Degree
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Brother MFC-8460N gives phantom paper jam. Machine says to
Brother MFC-8460N gives phantom paper jam. Machine says to remove drum and clear paper jam. There is no paper jam anywhere in the machine. Where is the sensor that would detect this?… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
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My office has a Brother MFC-7420 and I am getting a lot of
My office has a Brother MFC-7420 and I am getting a lot of paper jams in the rear, most likely due to the fuser roller unit having about a 1/2 to 3/4 inch area that has been scratched or something and… read more
Sowrav D.
Sowrav D.
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I have problem with my Brother HL-2040 printer. In printing
I have problem with my Brother HL-2040 printer. In printing a full page document, the printer repeatedly jams the paper when the document page has printed about half of the page. Each time I remove th… read more
Dustin
Dustin
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New MFC-7360N will not Scan-to-email with readable results.
Purchased an MFC-7360N to replace a MFC-7420 that started jamming every third or fourth sheet of paper after 3 years of fairly low use in our home office. New MFC-7360N seems to be working well for co… read more
Computer-Web-Justin
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We have a Konica Minolta Magicolor 2430DL printer installed
We have a Konica Minolta Magicolor 2430DL printer installed in our office. I was printing some certificates out the other day and it picked up 4 or 5 of them and caused a paper jam. I removed the pape… read more
toughguy
toughguy
Master's Degree
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Our Kyocera 4850w machine is producing incomplete prints, just
Our Kyocera 4850w machine is producing incomplete prints, just at the very tail end of the page (for about the last inch or so). Can you tell me if this is something that can be fixed, and if so how w… read more
Russell H.
Russell H.
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Our Law Office has a Brother MFC 780W. When we scan, there
Our Law Office has a Brother MFC 780W. When we scan, there is a dark line on every page; however, when we copy using both the feeder and glass, there is no line. We need help as soon as possible. Than… read more
Sandeep Pamarati
Sandeep Pamarati
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I just bought a mfc-7420 printer there is no manual. the printer
I just bought a mfc-7420 printer there is no manual. the printer says cannot print seetroubleshooting and general maintenence section. Can you help with the problem and how do i get a manual.… read more
Freddy M.
Freddy M.
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i am only using this machine as a printer.....there is a big
i am only using this machine as a printer.....there is a big paper jam--how do i fix it..again, the computer is not involved here. dr. kramer… read more
Sudipto
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Do you know anyone that can fix my IGen3? I cannot get service
Do you know anyone that can fix my IGen3? I cannot get service through Xerox annymore and our Diagnostics software license expired and they want $15,000 for a 1 year licence! My IGen pressman can fix … read more
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Freddy M.
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

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Bernie

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Sudipto

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Md. Sadique

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

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