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K eep getting error message #3533 paper jam but theres no…

Customer Question
K eep getting error...

K eep getting error message #3533 paper jam but theres no paper in machine

Technician's Assistant: What's the make/model of your camera? How old is it?

Error message #3533 paper jam when no paper in copier Model #MOO6338 not sure how old maybe 10 years

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

Hadn't used the copier for about 3 weeks and when I did try to use it no go

Submitted: 8 months ago.Category: Printers
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Answered in 9 hours by:
11/18/2017
Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,942
Experience: 5+ years as Tech
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I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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