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My 5 yr old HP 8500A quit printing black. It was on page 14
My 5 yr old HP 8500A quit printing black. It was on page 14 of 25pp document when received message about cartridges bring expired. Replaced all 4 ink cartridges with new HP 940 XL cartridges - (Old ca… read more
Richard
Richard
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IT Manager, Consultant
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I have an Officejet Pro 500 A909g That I love. When we
John, I have an Officejet Pro 500 A909g That I love. When we upgraded to Windows 10, we had some problems bringing the printer back on line. Now that it is printing, the color is not correct at all. C… read more
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IT Miro
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my kodak esp office 2170 is not printing properly. The black
my kodak esp office 2170 is not printing properly. The black print looks faded despite the fact that I have just replaced the black cartridge. I have checked the cartridges and also taken out and repl… read more
Mike Taylor
Mike Taylor
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I have an Office jet 8500 the message is Alignment failed and
I have an Office jet 8500 the message is Alignment failed and yet it is aligned only brand new cyan ink is not printing… read more
Tim W.
Tim W.
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HP Officejet Pro 8500. The cyan ink cartridge needs to be replaced
HP Officejet Pro 8500. The cyan ink cartridge needs to be replaced but it is practically new. This same error message occurred with another "new" cyan cartridge too. Trying to print a self test dianos… read more
Richard
Richard
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I have an HP Officejet Pro 8500 A909g. The yellow stopped printing
I have an HP Officejet Pro 8500 A909g. The yellow stopped printing in the middle of a job. Cartridge is less than a week old. I cleaned the printheads and the yellow came back, but I lost the cyan. I … read more
Handy--Andy
Handy--Andy
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THE COLORS ON MY HP PHOTOSMART 8200 ARE NOT CORRECT SO I
THE COLORS ON MY HP PHOTOSMART 8200 ARE NOT CORRECT SO I CLEANED THE HEADS THREE TIMES AND ALIGNED THE PRINTER THREE TIMES, AND GET THE MESSAGE "ALIGNEMENT FAILED". THE SAMPLE ALIGNMENT PAGE HAS BLOBS… read more
Over-Certified PC Tech
Over-Certified PC Tech
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I have a Officejet Pro L7780 that is displaying alignment failed.
I have a Officejet Pro L7780 that is displaying alignment failed. Refer to device documentation for details. We've replaced the print head for the yellow ink and have had a tech out to look at the uni… read more
Robert Preston
Robert Preston
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HP Officejet Pro L7600 series Printer wont print black
HP Officejet Pro L7600 series Printer won't print black ink, but cartridge is filled and relatively new. It printed okay previously, but started to have intermittant smudging problems a few days ago, … read more
Sudipto
Sudipto
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High School or GED
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Product CB025A Serial #: my923231kx HP Officejet Pro 8500A909n
Product CB025A Serial #: my923231kx HP Officejet Pro 8500A909n Series When I print in black - I get a partial line printed and then it skips 3-4 (a guess) and then prints a partial line. When I print … read more
Freddy M.
Freddy M.
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Hi, I live in Tunbridge Wells, Kent and have a Canon Pixma
Hi, I live in Tunbridge Wells, Kent and have a Canon Pixma iP5200R. It has been very reliable but recently, after changing ink cartons, the colours are not functioning correcty. I have gone into maint… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have a 3310 HP printer that will not print. I am getting
I have a 3310 HP printer that will not print. I am getting the message: ink system has failed. Unable to copy, receive faxes or print. Refer to printer documentation error oxco5d2381. This reference t… read more
Robert Preston
Robert Preston
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I have an OfficeJet Pro 8500 AIO wireless printer. The machine
I have an OfficeJet Pro 8500 AIO wireless printer. The machine constantly wants to be "Cleaning the print heads" and "Aligning the print heads" I removed the print heads and found that after all the s… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have an 18-month old HP Officejet Pro L7590 All-in-One printer
I have an 18-month old HP Officejet Pro L7590 All-in-One printer and yesterday it ran into a problem. The inkjet cartridge indicator for cyan and yellow had been reading low for several days, but I ha… read more
Robert Preston
Robert Preston
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Hi - I have a HP Office Pro 8500 about 2 years old. Changed
Hi - I have a HP Office Pro 8500 about 2 years old. Changed out a couple of ink cartridges that were low and now every time I order up a print the printer displays "aligning printer and prints off a t… read more
Robert Preston
Robert Preston
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3,525 satisfied customers
Dear HP Printer Expert. I have a HP officejet Pro L7780,
Dear HP Printer Expert. I have a HP officejet Pro L7780, that has stopped printing in black but it does the other colors. The self test diagnostic page was printed and it revealed that the ink cartrid… read more
expresshelpline
expresshelpline
Bachelor's Degree
470 satisfied customers
I have a HP officejet Pro L7600 Series I just replaced the
I have a HP officejet Pro L7600 Series I just replaced the Magenta and the Cyan and now when I print everything is black & yellow and Alignment failed and says to refer to devise documention for detai… read more
Robert Preston
Robert Preston
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does not print in black printer reports alignment failed
does not print in black printer reports alignment failed: refer to device documentation for details tried using setup to do automatic alignment and it always reports alignment failed ink is full using… read more
Andy
Andy
Elec & Comp pro
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

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Sudipto

Sudipto

Engineer

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Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

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Helpdesk

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