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My Epson 1390 occasionally prints on the left side of page,

Customer Question
Hello, My Epson 1390...

Hello, My Epson 1390 occasionally prints on the left side of page, please help.

Technician's Assistant: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?

Epson Photo Stylus 1390 about 6 years old.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC Windows 8.1

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It was OK few days ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

It occasionally gives general error too otherwise wotks ok

Submitted: 9 months ago.Category: Printers
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Answered in 3 hours by:
11/17/2017
Technician: Suhasini Velu,
 replied 9 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Suhasini Velu,
 replied 9 months ago

May I know whether you have performed any cleaning process in the print head?

And just to clarify, have to checked the print preview before printing the document?

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Customer reply replied 9 months ago
the head cleaning was performed but we did not see the preview before printing
Customer reply replied 9 months ago
Is it absolutely necessary to securely connect to my device? While paying I was not informed about this and the extra amount.
Customer reply replied 9 months ago
No thanks and kindly refund my amount. Thank you.
Technician: Suhasini Velu,
 replied 9 months ago

No. It's an optional service which is offered by our site and not personally from me. If you do not want to take up a remote assistance we can still solve this issue by Q & A

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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