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My pixma mg6320 printer was replaced and reinstalled

Customer Question
everything, at least I think...
my pixma mg6320 printer was replaced and reinstalled everything, at least I think I did. Nevertheless, the software that lets print to disk is no longer on my computer. How do get it back?
JA: Can you guesstimate how old the Pixma is? And has this happened before?
Customer: Aug 28th of this year
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: I went in and uninstalled all the printer drivers and software when I got my replacee
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: The printer stopped printing 'print to disk'. I got my replacement printer and reinstalled from the disk, but the software to the disk to print is no longer on my computer.
Submitted: 29 days ago.Category: Printers
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Answered in 12 minutes by:
11/17/2017
Technician: Michelle, Printer Expert replied 29 days ago
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5,704
Experience: B.Sc. Computer Science with Honors
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Technician: Michelle, Printer Expert replied 29 days ago

What Operating System (OS) is running on the computer?

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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,078
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