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I own a HP Office Jet Pro 6978 and I can't get the colors to
I own a HP Office Jet Pro 6978 and I can't get the colors to print. The ink supply on my computer indicates that I have over 1/2 my cartridge left. What can I do? … read more
Engineer John C.
Engineer John C.
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I just put all new printer cartridges in my printer and have run about 10 pages thru and the color cartridges are not printing. Black is but others are not. They are the correct cartridges and my comp… read more
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Mirza Vaseem
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Jeffrey B
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PI have a new HP OfficeJet Pro Printer 6978. I need to
PI have a new HP OfficeJet Pro Printer 6978. I need to change the ink cartridges. I can't figure out how to open the printer to do that. I am stupid, I know. Katie … read more
Shefin
Shefin
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I have a ojp 8500 series and the color prints are off in hue
I have a ojp 8500 series and the color prints are off in hue and saturation. also some prints have gray in the color print like a zebra appearance … read more
Richard
Richard
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I installed new color cartridges in my HP Office Jet Pro
I installed new color cartridges in my HP Office Jet Pro 6978 Printer. The circle thing on the screen kept going around and around. I tried to shut the printer off but the circle continued to do aroun… read more
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Have a HP office jet pro 6978. These page prints. Cannot
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I have a hp officejet pro 6978.replace cartridges and nothing is working.purchased printer in Aug.2016 and rarely use it while I'm here for six months of the year. … read more
Kris R
Kris R
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I have a L7780 and every time I print something the colors
I have a L7780 and every time I print something the colors are all wrong. I replaced all my ink cartridges with new ones and that does not help. My royal blue is teal or just lines running through it.… read more
Md. Sadique
Md. Sadique
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I replaced by black ink cartridge and when I print the black
I replaced by black ink cartridge and when I print the black isn't working … read more
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I have a HP Officejet J6480 AII-in-One, maybe 3yrs. old, new
I have a HP Officejet J6480 AII-in-One, maybe 3yrs. old, new ink cartridges, black is great, no color will print. I guess because of this it shows a (?) on the ink level indicator and an "Error" messa… read more
Richard
Richard
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We have a Officejet Pro L7680 all-in-one. We have an error
We have a Officejet Pro L7680 all-in-one. We have an error message that says "The following cartridges appear to be missing or damaged. I changed the color shown, and the message came up for a differe… read more
PCDrMiller
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I just replaced all four of my inkjet cartridges for my HP
I just replaced all four of my inkjet cartridges for my HP Officejet 6000 Wireless printer. I got the new cartridges from ASAP Inkjets and when I replced the cartridges, the flashing yellow lights on … read more
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I have 2 Hp Officejet Pro 8000 - a month ago I started having
I have 2 Hp Officejet Pro 8000 - a month ago I started having missing lines in my text -i went through the regular cleaning..put in a new ink cart...worked fine for a week then the light for print hea… read more
Engineer John C.
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My Kodak ESP 5 All-in-one printer shows the following error message: "Printhead missing, not installed currently or has come loose. Install printhead and ink cartidges." I have reinstalled the ink car… read more
Sowrav D.
Sowrav D.
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Dear HP Printer Expert. I have a HP officejet Pro L7780,
Dear HP Printer Expert. I have a HP officejet Pro L7780, that has stopped printing in black but it does the other colors. The self test diagnostic page was printed and it revealed that the ink cartrid… read more
expresshelpline
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Have a HP officejet 7130 all-in-one printer. Maintenance of
Have a HP officejet 7130 all-in-one printer. Maintenance of printer heads was done, and system states, "IDS Failure Call HP" How do I make this printer print? New HP14 ink cartridges are in this print… read more
Sandeep Pamarati
Sandeep Pamarati
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I have recently aquired a two year old new in the box HP
I have recently aquired a two year old 'new in the box' HP Officejet pro k5400dtn printer. After initializing properly and correctly printing the alignment pages the yellow ink light was continuously … read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

6,242 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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