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The printer says I have a paper jamb but there is no jam so
the printer says I have a paper jamb but there is no jam so how do I get past the error and I have opened every panel just to make sure … read more
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Md. Sadique
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I am trying to do a scan using 8 x 14 paper in my HP
I am trying to do a scan using 8 x 14 paper in my HP Officejet Pro 8610. I have scanned many times and know how to do it with 8/10 paper, but can't figure out how to use the 8 x 14 paper because the s… read more
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John Castle
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I have a HP officejet pro x 476 dw mfp Bought it new about a
I have a HP officejet pro x 476 dw mfp Bought it new about a year and 4 months. It says paper jam did all the procedure no visible paper jam. screen on computer says paper is jammed. … read more
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I cannot get the window that displays printing options to
I cannot get the window that displays printing options to light up this morning … read more
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Josh
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I have an HP Office Jet 8710. It say I have a paper jam but
I have an HP Office Jet 8710. It say I have a paper jam but I cannot find a jam. … read more
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I put several sheets on my printer to copy and now there is
I put several sheets on my printer to copy and now there is a paper jam and I see the message Remove paper from document feeder. … read more
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Christopher Bessler
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Piece of paper torn off and not visible in any opening.
Piece of paper torn off and not visible in any opening. There is a 3/4 inch wide blank space on pages printed now. … read more
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HP Officejet Pro 8625 - paper jam in the top paper feeder for the original to copy … read more
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getting a paper jam message on auto doc feeder. no paper anywhere. have powered down and restarted still getting same message.. … read more
Shefin
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I have a HP Officejet Pro 8610. I had a paper jam with a
I have a HP Officejet Pro 8610. I had a paper jam with a page of labels and since then it always jams, even though I've gotten everything out I can see. A white tab broke off in the process. I suppose… read more
Randy IT Tech
Randy IT Tech
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I have a HP Officejet Pro 8620. I changed the cartridge a
I have a HP Officejet Pro 8620. I changed the cartridge a short while ago and now I get an error message . I have three documents quered to print. 1. How do I delete them? and 2. How do I get the prin… read more
VanMagnus Systems
VanMagnus Systems
Professor
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I have a HP A7F65-64001 Officejet Pro 8620. We had a paper
Hi, I have a HP A7F65-64001 Officejet Pro 8620. We had a paper jam...we cleared it and took all the covers to double check..it keeps saying we need to clear the jam.. Help? Thanks… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I am receiving a message - Carriage jam. The print carriage
I am receiving a message - Carriage jam. The print carriage cannot move. Open the ink cartridge access door, clear any paper jam or obstruction and select OK. The crumpled paper has been removed but t… read more
Michelle
Michelle
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I have an HP OfficeJet Pro L7780 All-in-One printer. The display
I have an HP OfficeJet Pro L7780 All-in-One printer. The display is indicating a Paper Jam. There is no jammed paper in the printer that I can find but I can't clear the error message to reset the pri… read more
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Richard
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I have a officejet pro 8500A premium and I seem to have a cartridge
I have a officejet pro 8500A premium and I seem to have a cartridge misaligned and do not know how to re set it… read more
Tom K
Tom K
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I have an hp Officejet J6480 All-in-One printer. The front
I have an hp Officejet J6480 All-in-One printer. The front display indicates that I have a paper jam, however after opening the top and checking the paper path as well as removing the paper cartridge … read more
RPI Solutions
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My HP officejet pro 8500 premier contines to tell me clear
My HP officejet pro 8500 premier contines to tell me clear paper jam than hit ok I have looked though the total printer there is no paper jam but the printer will not reset after i hit ok. I have shut… read more
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my HP LaserJet M1522nf tells me I need to install black cartridge.
my HP LaserJet M1522nf tells me I need to install black cartridge. I had no notice that it was low but went and bought brand new cartridge and it still tells me I need to install black cartridge.… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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