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I have a Brother printer. We just got a new router, so our
Hello. I have a Brother printer. We just got a new router, so our internet password ***** Now I cannot print. It says the printer is offline. I don't know how to get it back working. Can you help? … read more
Viet -MS Office Tech
Viet -MS Office Tech
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It went off line and I'm not sure how to get it back online.
it went off line and I'm not sure how to get it back online … read more
Ameen Khan
Ameen Khan
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Just bought HP 6978 wifi printer; install was super easy;
Just bought HP 6978 wifi printer; install was super easy; printed great from 2 PCs. Now a day later shows "offline" & cannot "communicate" with printer; cannot ping, etc. Tried "restart" printer & PC … read more
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Josh
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Brother printer MFC 9340 suddenly stopped printing. Printer
Brother printer MFC 9340 suddenly stopped printing. Printer said replace yellow cartridge. Did that and still asking for replacement part … read more
jeffreybongers
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Printer says it is offline ....using a airbook mac....was
Printer says it is offline ....using a airbook mac....was working fine before and had a electrical outage....have a canon mg7720 … read more
Michelle
Michelle
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Just recently moved and need to reconnect my printer to my
Just recently moved and need to reconnect my printer to my new internet … read more
Jennifer French
Jennifer French
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My printer is saying it is offline I need it to be online!!!
My printer is saying it is offline I need it to be online!!! … read more
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I have an MFC-J 6925 DW and I can not print from any of my
I have an MFC-J 6925 DW and I can not print from any of my computers its says printer offline no matter what i do i exchanged the wires and reset the printer - nada … read more
Viet -MS Office Tech
Viet -MS Office Tech
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I can't get one of my laptops to print to my wireless
I can't get one of my laptops to print to my wireless Brother printer. I have connected it directly and still shows it is offline. What do I need to do to print? … read more
Shefin
Shefin
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I have a brother MFC-7840W printer. I just moved into a new
I have a brother MFC-7840W printer. I just moved into a new home and got WIFI put in today. I set the printer up to the WIFI and it said- connected, but it doesn't seem to be talking to the printer...… read more
Sudipto
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i am unable to print anything on my brother MFC-J4510DW printer.
i am unable to print anything on my brother MFC-J4510DW printer. I have a wireless connection. Should my printer show as "offline" or "online"? Are there any settings I need to establish in order to b… read more
Kamil Anwar
Kamil Anwar
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I have a Brother MFC-8460N. It works great when it works.
I have a Brother MFC-8460N. It works great when it works. The printer poriton of the product goes offline on a daily basis. I have 4 computers on our network and they lose communications at different … read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have a mfc 490cw printer that is wireless that i cant get
i have a mfc 490cw printer that is wireless that i cant get to print. it will print if its plugged in by usb. i have windows 7 64 bit… read more
Bernie
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my brother mfc-j415w was printing on sunday went to sleep
my brother mfc-j415w was printing on sunday went to sleep and now it wont come on,printer reading ready, and online, put when ask to print saying offline* have no display… read more
Asriel
Asriel
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Anthony, I bought a Toshiba Satellite and am trying to connect
Anthony, I bought a Toshiba Satellite and am trying to connect it to an older Brother MFC 7840W. The 7840 W indicates "Connected" but it won't print because Windows indicates the printer is "Offline."… read more
arsufi2002
arsufi2002
Bachelor's Degree
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I am trying to connect my wireless and keep getting connection
I am trying to connect my wireless and keep getting connection ng. I have a linksys router with secure easy setup but there is no button to push, which the brother directions cite. HOw can I get this … read more
sandy
sandy
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PRINTER PROBLEM printer in question is a brother network
PRINTER PROBLEM: printer in question is a brother network printer model MFC 9440CN Laser multi function printer. The problem I am having is that the printer is making an intermittent 2 second alarm ev… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I have a wireless printer that only prints from my wireless
I have a wireless printer that only prints from my wireless laptop computer and not my desktop(wired) or my other wireless laptop. I solved it once when I made changes to either my router or DSL modem… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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