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Ist a xerox c75 with error 042-326, i Need to know the

Customer Question
Ist a xerox c75...

Ist a xerox c75 with error 042-326, i Need to know the correct NVM to reset to 0 Hello.

Technician's Assistant: Can you guesstimate how old your Xerox is? And just to clarify, what's the exact model?

Its a C75 about 4 years old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Multiple,.... but that isnt the issue.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The ibt belt has to be replaced. i did that, but the error came to often so i Need to reset the NVM in the Technician menu.

Submitted: 10 months ago.Category: Printers
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Answered in 4 days by:
11/19/2017
Technician: jeffreybongers, Engineer replied 10 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,138
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 10 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Customer reply replied 10 months ago
I Solved the Problem alone. Wait time was Too long.
Technician: jeffreybongers, Engineer replied 10 months ago

I understand, Glad to read this got solved.

Sorry for the long waiting time.

Is there anything else I can assist you with?

Kind regards,

Jeff

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