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Keep getting Error 5100 showing up. Canon Pixma MP160. PC…

Customer Question
Keep getting Error 5100...

Keep getting Error 5100 showing up

Technician's Assistant: What's the make/model number of your printer? How old is it?

Canon Pixma MP160

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC laptop Toshiba. Dont know what OS means

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Has done it before then somehow righted itself. I had connected the laptop and went to print a flyer I had done up. Had swapped paper size to A5. When didnt work went back to A4.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

The Alarm is flashing and paper shows empty(isnt) and ON/Off button flashing

Submitted: 10 months ago.Category: Printers
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Answered in 2 hours by:
11/15/2017
Technician: Richard Hill, Engineer replied 10 months ago
Richard Hill
Richard Hill, Engineer
Category: Printers
Satisfied Customers: 958
Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
Verified

Hi,

Please find below a link detailing the various issues that may cause this error and by clicking on each item the actions to take:

https://support.usa.canon.com/kb/index?page=content&id=ART137783

Hope that helps.

Best Regards,

Rich

Ask Your Own Printers Question
Technician: Richard Hill, Engineer replied 10 months ago

Hi,

Do you require any further assistance?

If not, I hope my answer was helpful and if so a positive rating would be much appreciated.

Best Regards,

Rich

Ask Your Own Printers Question
Technician: Richard Hill, Engineer replied 10 months ago

Hi,

Do you require any further assistance?

If not, I hope my answer was helpful and if so a positive rating would be much appreciated.

Best Regards,

Rich

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Category: Printers
Satisfied Customers: 958
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Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.

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