Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My canon pixma mg6230 won't print It gives and error code…

Customer Question
My canon pixma mg6230...

My canon pixma mg6230 won't print It gives and error code b200 and tells me tohave it looked .

Technician's Assistant: Has your Canon done this before? And can you guesstimate how old it is?

About 3 years. No other problems good service

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

A .dell desk top hard wired to internet. also a dell inspirion lap top

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

About 2 weeks. The first three time I shut down, disconnected and it came back up, Now it recover

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

If I can't make this one right again. I would consider a refurbished or used.

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
11/15/2017
Technician: Harold Hanna, Engineer replied 8 months ago
Harold Hanna
Harold Hanna, Engineer
Category: Printers
Satisfied Customers: 337
Experience: Sr System Administrator at General Dynamics
Verified

Hello how are you this evening? How long did you leave it disconnected previously? Have you already attempted that again?

Ask Your Own Printers Question
Customer reply replied 8 months ago
at the moment, my printer is in the car waiting to go for service.
I am willing to try again.....maybe unplugged pvernight before.
I see you can repair remotely. maybe I should work with you tomorrow.
Now it has been unplugged two days.
Customer reply replied 8 months ago
maybe tomorrow . I can contact you again? what is the best method?
Customer reply replied 8 months ago
I know you company already billed me $5 +$18 but.I have not received a report.waiting for your email to cross over.
Customer reply replied 8 months ago
xxxxx
Customer reply replied 8 months ago
are you closed?
Technician: Harold Hanna, Engineer replied 8 months ago

Alright. I am here you can contact me again through this and I'll be able to see you messaged.

Ask Your Own Printers Question
Customer reply replied 8 months ago
does your email detail the steps I need to take my self to make the repair myself??? I have not yet received the email from your company.
Technician: Harold Hanna, Engineer replied 8 months ago

I'm not sure what email you mention, unless you are talking about our discussion here. If you would like me to send you a set of procedures you can attempt in the morning to resolve your printer issue, we can do that as well.

Ask Your Own Printers Question
Customer reply replied 8 months ago
send them and I will try one more time. If I am unsuccessful then can I reach you for a remote solution??
Technician: Harold Hanna, Engineer replied 8 months ago

Sure I will attempt sending procedures now. I can talk to you remotely but I believe this is a mechanical problem so not sure if I can fix it over the internet.

Ask Your Own Printers Question
Technician: Harold Hanna, Engineer replied 8 months ago

1. Open the cover of the printer.

2. Remove all ink tanks from the printer.

3. Lift up the gray locking lever on the side of the ink tank holder.

4. Gently remove the print head from the carriage unit.

5. Place the print head back in and lock the lever down.

6. Place all of the ink tanks back in the printer.

7. Close the cover and turn the printer off.

8. Unplug the power from the printer. Leave the power unplugged for about 5-10 minutes.

9. Plug the power back in and turn the printer on.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I've received an error code "B200) that tells me to contact
I've received an error code "B200) that tells me to contact service center. I'd just about rather buy a new printer. The one I have is a MG5520 that I've had since 4/10/2014 and I have a large stock o… read more
Harry
Harry
3 satisfied customers
I have a cannon printer MG5520 series. Worked fine 2 days
I have a cannon printer MG5520 series. Worked fine 2 days ago. Now I am seeing the code B200 and it won't print. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
What does B200 mean on a canon Pixma MG5520, never done this
What does B200 mean on a canon Pixma MG5520 JA: Has your Canon done this before? And can you guesstimate how old it is? Customer: never done this purchased in 2014 JA: What kind of computer are you pr… read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
Canon Pixma MP560 seems 'dead'! No. 8-ish? Acer laptop
Last week. I had the b200 error code and I thought I had succeeded in rectifying that. It was doing a deep clean and I picked up the machine to move it slightly. It then cut out. … read more
Louie
Louie
Senior Technician
Associate Degree
1,438 satisfied customers
I'm getting a B200 error message on my MX922 printer. Let me
I'm getting a B200 error message on my MX922 printer. Let me start by saying that, yes, I was using some off-brand (Office World) ink cartridges. They worked just fine until it was time to change cart… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a Pixma MX850. There is an error code, B200. The
Hi, I have a Pixma MX850. There is an error code, B200. The alarm light also flashes. … read more
PC_Wizzard
PC_Wizzard
IT Technician
1,032 satisfied customers
Got a message to unplug and send for repair. Where does one
Got a message to unplug and send for repair. Where does one take a pIXMA 922 for repair? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My printer suddenly said there was a problem and directed me
My printer suddenly said there was a problem and directed me to turn off the printer and disconnect it from the power source. I complied, but decided to try again this evening and i got the same messa… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Canon Pixma MX870 series ink jet printer showing an
I have a Canon Pixma MX870 series ink jet printer showing an error code "B200." Can I do something to fairly easily fix the printer? ***** *****… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My Canon Printer MG5320 PIXMA is saying that the Printer
My Canon Printer MG5320 PIXMA is saying that the Printer error has occurred. Unplug the power cord and contact the service center… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have an IP4800 printer. about 3 or 4 years old. It just quit
I have an IP4800 printer. about 3 or 4 years old. It just quit uith a code B200. is it worth fixing?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Canon MP640 Printer says B200 Printer error has occurred
My Canon MP640 Printer is displaying the following error B200 Printer error has occurred. Unplug the power cord and contact the service center. Originally told it was my lap top. Have taken lap top to… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have a Canon MX860 printer....just started received message/alarm
I have a Canon MX860 printer....just started received message/alarm with the code B200. Any ideas?… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
My MG5250 has locked up with error code b200 - the LEDs are
My MG5250 has locked up with error code b200 - the LEDs are flashing alternately - nothing I try to do seems to have any result....any advice pls. ?… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Was trying to print a document when the following message came
Was trying to print a document when the following message came up on my printer (Canon MP560 Pixma) "B200 Printer error has occurred. Unplug the power cord and contact the service centre". Can you tel… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor\u0027s Degree
705 satisfied customers
Just received a PIXMA MP495 not sure if this printer will work
Just received a PIXMA MP495 not sure if this printer will work for us. We have one desktop computer and three lap tops that we use in our house. Presently we do not have a "network" established .... o… read more
Richard
Richard
Retired
Associate Degree
3,442 satisfied customers
I have a lexmak printer deskjet 276C. Bought about 8 years
I have a lexmak printer deskjet 276C. Bought about 8 years ago,. It Worked with DOS program on old desk top, Dell. , but will not print with new desk top purchased from Tiger direct 2 weeks ago. If ol… read more
Bob
Bob
Vocational, Technical or Trade Scho
103 satisfied customers
My Canon PIXMA MX850 printer will print from my computer but
My Canon PIXMA MX850 printer will print from my computer but will not print on its own. I keep getting the message "There is not paper" when there really is paper loaded. The serial number is XXXXX MN… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x