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Press send button, but no response from scanner. Canon

Customer Question
Press send button, but...

Press send button, but no response from scanner

Technician's Assistant: What's the make/model number of your printer? How old is it?

Canon llide220 - 2 years old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Hp computer with intel core 15

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Scanner worked friday. but dow not work toda, monday

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I do not know if there is anything else I should tell you

Submitted: 8 months ago.Category: Printers
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Answered in 5 minutes by:
11/13/2017
Technician: PC_Wizzard, Computer Enthusiast replied 8 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Printers
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Technician: PC_Wizzard, Computer Enthusiast replied 8 months ago

What operating system do you use?

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Customer reply replied 8 months ago
no - do not want securely connect
Customer reply replied 8 months ago
no!, do not want securely connect
Technician: PC_Wizzard, Computer Enthusiast replied 8 months ago

Please ignore the secure remote offer it's a automated message.

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Customer reply replied 8 months ago
no, do not want securely connect. feel this must be a scam and i fell for it.
Technician: PC_Wizzard, Computer Enthusiast replied 8 months ago

Just Answer is not a scam

Please go and view the link below

https://en.wikipedia.org/wiki/JustAnswer

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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