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I am looking for wps pin for hp envy 5660, I am looking for…

Customer Question
I am looking for...

I am looking for wps pin for hp envy 5660

Technician's Assistant: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?

I am looking for wpn pin for hp envy 5660

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc windows 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Installing another printer

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No instlation just keep asking for the printer pin

Submitted: 8 months ago.Category: Printers
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Answered in 1 minute by:
11/13/2017
Technician: Viet - Printer Tech, Printer Technician replied 8 months ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 40,796
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,
I'm sorry about the issue. Is this a new printer? Or was it working fine previously?

Did you install the HP printer's driver / software?
Please reply at the box below. Thank you,

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Technician: Viet - Printer Tech, Printer Technician replied 8 months ago

Are you currently able to make a copy from the printer's glass (not printing from the computer)?

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Technician: Viet - Printer Tech, Printer Technician replied 8 months ago

It looks like you are not there. We can schedule another time.

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Technician: Viet - Printer Tech, Printer Technician replied 8 months ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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