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I recently purchased an Epson 440/XP I print my own cards…

Customer Question
I recently purchased an...

I recently purchased an Epson 440/XP I print my own greeting cards from Hallmark. I am having a problem printing 2 sided cards, I can also print envelopes, but I do not know how to do this on my printer

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

About the past week

Technician's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 8 months ago.Category: Printers
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Answered in 11 minutes by:
11/13/2017
Technician: arsufi2002, Technician replied 8 months ago
arsufi2002
arsufi2002, Technician
Category: Printers
Satisfied Customers: 1,771
Experience: Experience in all major branded printers
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Use below reply box to post your response

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Technician: arsufi2002, Technician replied 8 months ago

Does it mean only single side printing is happening on printer right now?

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Customer reply replied 8 months ago
I have tried several times to set It up, all I seem to do is waste paper. Why is it every time I try to print a two sided document, I have to perform the set up process each time/?
Customer reply replied 8 months ago
No I have done that already with Computer Tech Support from Epson and Paid $149.00
Technician: arsufi2002, Technician replied 8 months ago

Please do this:

1: Move to Control Panel

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Technician: arsufi2002, Technician replied 8 months ago

2: Open Devices and Printers section

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Customer reply replied 8 months ago
NO I do not wish to pay any additional fees
Technician: arsufi2002, Technician replied 8 months ago

That's ok..

Please ignore any message that pop up for premium service

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Technician: arsufi2002, Technician replied 8 months ago

3: Right click your printer > Click Printer properties

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Customer reply replied 8 months ago
OK
Technician: arsufi2002, Technician replied 8 months ago

Now Appy 2 sided printer there and see it works

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Customer reply replied 8 months ago
Do I find that information through the Control Panel?
Customer reply replied 8 months ago
I did that
Customer reply replied 8 months ago
I am sorry I am having a problem I was unable to do as instructed
Technician: arsufi2002, Technician replied 8 months ago

ok

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Customer reply replied 8 months ago
Are you there?
Technician: arsufi2002, Technician replied 8 months ago

Have you reached Devices and Printers section Control Panel

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Technician: arsufi2002, Technician replied 8 months ago

1: Click Start > type Devices and Printers

Windows searches and displays Devices and Printers, click on it

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Technician: arsufi2002, Technician replied 8 months ago

2: Right click click your printer there

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Customer reply replied 8 months ago
I did that, what do I do next
Technician: arsufi2002, Technician replied 8 months ago

then select Printer properties

Enable 2 sided printer and click apply

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Customer reply replied 8 months ago
I do not have that option
Technician: arsufi2002, Technician replied 8 months ago

Can i connect your computer

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Technician: arsufi2002, Technician replied 8 months ago

Hope you message me from a Windows PC..

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Customer reply replied 8 months ago
I am on a Widows PC
The options listed are
Print server properties
Browse files
Troubleshooting
Customer reply replied 8 months ago
sure tell me what to do
Technician: arsufi2002, Technician replied 8 months ago

It eliminate the lag and can interact with you directly

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Customer reply replied 8 months ago
Are you helping me? I don't understand why it takes so long for you to answer me.
Technician: arsufi2002, Technician replied 8 months ago

Can we start a remote session

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Customer reply replied 8 months ago
Tell me how to put my computer on host
Technician: arsufi2002, Technician replied 8 months ago

Please download and run secure remote tool from below link

Click here to download

Double click file after download

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Technician: arsufi2002, Technician replied 8 months ago

Let me know the status

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Technician: arsufi2002, Technician replied 8 months ago

Hope your issue is resolved..

Would you mind rating my support.

Please click above stars(top right) to rate my service

It helps to close call and file question as answered..

Thank You.

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arsufi2002
arsufi2002
arsufi2002, Technician
Category: Printers
Satisfied Customers: 1,771
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Experience: Experience in all major branded printers

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