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It's not my printer it' my camera can u help? Model is eos…

Customer Question
It's not my...

It's not my printer it' my camera can u help?

Technician's Assistant: What's the exact make and model of the camera? And can you guesstimate how old it is?

Model is eos rebelT3i I'm guessing 7 or 8 years

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It happened just last week when I took some picture and notice a black spot on the lens about 1/2 way acroos.

Submitted: 8 months ago.Category: Printers
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Answered in 1 minute by:
11/12/2017
Technician: Ricky Expert, Computer Hardware Engineer replied 8 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 1,166
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Technician: Ricky Expert, Computer Hardware Engineer replied 8 months ago

Do you have a second lens for the camera?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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