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PRINTER WILL NOT MAKE A COPY OF E MAIL FROM PC? MX922 5

Customer Question
PRINTER WILL NOT MAKE...

PRINTER WILL NOT MAKE A COPY OF E MAIL FROM PC ?

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

MX922 5 YEARS

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

DELL MAC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

2 MONTH ITEM WILL NOT E MAIL SECTION

Submitted: 10 months ago.Category: Printers
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Answered in 5 minutes by:
11/12/2017
Technician: Jason Jones, Technician replied 10 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,778
Experience: 10+ years work experience.
Verified

Hello,
I look forward to helping you today.

When you attempt to print an email from your PC, what happens? Are you given an error of any kind?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Shefin, Printer and Office Equip. Specialist
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