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I am connected to my personal hotspot, but can not print.

Customer Question
Hello. I am connected...

Hello. I am connected to my personal hotspot, but can not print

Technician's Assistant: What's the make/model number of your printer? How old is it?

HP8600

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc IOS 7

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just connect to my personal hotspot, iT works but can not print

Submitted: 8 months ago.Category: Printers
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Answered in 1 hour by:
11/12/2017
Technician: Shefin, Printer and Office Equip. Specialist replied 8 months ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Have you setup wireless on your printer and connected the printer to the hotspot?

Do you have a printer USB cable just to setup wireless on your printer?

Thank you.

Shefin

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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