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Just bought canon MF632 CdW lasen printer. can't get it to…

Customer Question
Just bought canon MF632...

Just bought canon MF632 CdW lasen printer. can't get it to output scans a .oc files

Technician's Assistant: Has your Canon done this before? And can you guesstimate how old it is?

Itb ixs bfrand new (3 eweeks). I did once.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Computer is 4 y.o. hp os 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Only tried the once, i don;t have any other data

Submitted: 8 months ago.Category: Printers
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Answered in 17 minutes by:
11/12/2017
Technician: Md. Sadique, Engineer replied 8 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,660
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Technician: Md. Sadique, Engineer replied 8 months ago

Let me clarify,

Do you mean .doc or .oc format?

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