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It ( P-1006 ) will not print from my PC. However it works…

Customer Question
It ( P-1006 )...

It ( P-1006 ) will not print from my PC. However it works fine when connected to my laptop.

Technician's Assistant: What's the make/model number of your printer? How old is it?

Jet laser P-1006. About 4 years old.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC Windows 10.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It happened over night. Yesterday it was fine. Today it refused to print.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, other than the fact that it works fine from my laptop/

Submitted: 8 months ago.Category: Printers
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Answered in 4 minutes by:
11/11/2017
Technician: Damian Costa,
 replied 8 months ago
Damian Costa
Category: Printers
Satisfied Customers: 226
Experience: Owner at Total Service Computers
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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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