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I have an HP all-in-one printere. I would like to know if…

Customer Question
I have an HP...

I have an HP all-in-one printere. I would like to know if andif so how I can enlarge a copy? what about making a copy that reverses the image?

Technician's Assistant: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?

Thanks.HP model6520e ModelCX017-46002-c4 It's pretty pld.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

MAC OSX Mountain Lion

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It's not an issue. I am simply trying to use the copy function and enlarge the copy, as well as separately copy in reverse, not related to the computer. This is the first time I am trying to do this.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't think so.

Submitted: 10 months ago.Category: Printers
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Answered in 2 minutes by:
11/11/2017
Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,660
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 10 months ago

Press the COPY button

Use the arrows to select Settings

From there, you can adjust the settings for that copy

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Customer reply replied 10 months ago
I can find the button to change the size but can't see anything that would allow me to reverse the image to rint.
Technician: Josh, Technician replied 10 months ago

Reversing the image is not an available option but you can enlarge it.

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Customer reply replied 10 months ago
no
Technician: Josh, Technician replied 10 months ago

Reversing the image is not an available option but you can enlarge it.

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Customer reply replied 10 months ago
I don't want this.
Customer reply replied 10 months ago
Please just answer my question: can I print a reverse image copy and if so, how?
Technician: Josh, Technician replied 10 months ago

It appears that you are receiving our automated popups from the site which are not sent by me so please ignore them or X out of them.

Reversing the image is not an available option but you can enlarge it.

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Customer reply replied 10 months ago
This response was unhelpful. I am still unable to enlarge my copy. Please cancel any chages.
Technician: Josh, Technician replied 10 months ago

Did you follow my steps to enlarge the copy?

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Customer reply replied 10 months ago
I checked resize, then tried to resize to 110% and presssed copy. Didn't happen. Please refund all charges. You're a very nice person but this is a pain in thepatootie.
Technician: Josh, Technician replied 10 months ago

Sure; you can call our customer service at 1-***-***-**** for a refund

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Customer reply replied 10 months ago
I have no phone and cannot speak. Please forward my request to customer service or give me an email address where I can send it myself.
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