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I have a Canon Imageclass printer MF212w and it will not…

Customer Question
I have a Canon...

I have a Canon Imageclass printer MF212w and it will not stay connected to my router.

Technician's Assistant: Has your Canon done this before? And can you guesstimate how old it is?

I moved from Minnesota to Oregon and it never did it in Minnesota.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Imac Sierra

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I signed up with Charter Spectrum Telephone and internet services

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I signed up with Charter spectrum as my provider

Submitted: 10 months ago.Category: Printers
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Answered in 30 minutes by:
11/10/2017
Technician: Suhasini Velu,
 replied 10 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Suhasini Velu,
 replied 10 months ago

What is the model number of your router?

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