Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I can't find out why the printer is causing multiple streaks…

Customer Question
I can't find out...

I can't find out why the printer is causing multiple streaks on all of my photos. i have done both vertical and horizontal checks and nothing changes. Thanks. Marianne

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Probably 3 or 4 years, maybe less/ i seem to need to purchase a new printer quite often

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac OS sierra, 10.12.6, macbook pro early 2015.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

FOR AT LEAST A WEEK, I PRINT SCADS OF PHOTOS AND THIS HAS HAPPENED BEFORE. I DO NOT RECALL WHAT I DID TO CORRECT IT BEFORE. AND I DON'T RECALL WHAT I WAS DOING BEFORE THIS STARTED. SORRY

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I GUESS THAT'S IT. ONLY I AM READY TO CHANGE PRINTERS. I AM ALSO UNHAPPY ABOUT HPW OFTEN I NEED TO REPLACE INK CARTRIDGES. IT'S GETTING AWFULLY EXPENSIVE. THANKS

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 47 minutes by:
11/9/2017
Technician: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
i will just end this conversation since you won't accept my correct credit card. Ot os brand new and correct! Thanks anyway this is the second time i have tried to get this printer fixed.
Customer reply replied 8 months ago
goodbye
Technician: Kris R, Computer Hardware Engineer replied 8 months ago

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team or renter the details or contact the CC/Bank to remove the block
Regards
Kris

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Epson xp-830 printer streaks images, already used supplied
Epson xp-830 printer streaks images, already used supplied maintenance nozzle clean, head alignment, and head cleaning but it still streaks … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have streaks in pictures I am printing. How do I get rid
I have streaks in pictures I am printing. How do I get rid of them? How do I clean the printer head? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My XP410 just started uneven paper feed leading quickly to a
my XP410 just started uneven paper feed leading quickly to a paper jam … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have streaks running left to right even when I run a blank
I have streaks running left to right even when I run a blank sheet through. Is this from the drum? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I have a Epson Workforce 520. My MacBookPro running Sierra
I have a Epson Workforce 520. My MacBookPro running Sierra 10.12.6 (16G29) refuses to find the printer. I set up a new one and it still cannot find it. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My XP 630 printer is leaving black ink blots on my photos
My XP 630 printer is leaving black ink blots on my photos when I print them. I am using gloss photo paper and have all the ink cartridges filled with the correct ink. Any ideas? … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
My problem is the type is blurry. I have aligned it several
My problem is the type is blurry. I have aligned it several times, cleaned it, deep cleaned it multiple times and I still get the same result. I contacted support in November, was sent 2 new print car… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have an Epson ET4550 printer, 2 months old, it is
I have an Epson ET4550 printer, 2 months old, it is streaking in the black ink emitter head.? Why, what to do about iy. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Copier produces heavy black streaks, Hasn't been usable for
Hasn't been usable for three weeks. Printer is fine … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
Changed black and color cartridges. Tried to print a statement,
Changed black and color cartridges. Tried to print a statement, but was unable to do so. Noted that error in printer and alignment of cartridges was necessary. Question: How do I align? works OK on sc… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I changed my printer cartridges and now the printer prints
i changed my printer cartridges and now the printer prints badly - printing is not in line, etc. i have tried to go through the maintenance routine and ir shows that things do not line up. how do you … read more
TechGuy
TechGuy
Vocational, Technical or Trade Scho
373 satisfied customers
I have a Samsung Colour Laser Printer CLP-325W. I have sometimes
I have a Samsung Colour Laser Printer CLP-325W. I have sometimes in the past printed out my photos, but only do it occasionally as the ink is too dear to purchase. I have recently inserted all new car… read more
Mike Taylor
Mike Taylor
44 satisfied customers
Canon MX780 has misaligned printing and a streak (white) when
Canon MX780 has misaligned printing and a streak (white) when printing from computer but not when copying.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
MP520 I get light pink bars when I try to print a sheet with
MP520 I get light pink bars when I try to print a sheet with colors on it. I 've try cleaning the heads and deep cleaning with no change in the results. Bob Kaldenberg… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
Canon MX850 error 5100 - some of the print results are slightly
Canon MX850 error 5100 - some of the print results are slightly misaligned. Can I fix printer manually?… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I just purchased a canon mx330 printer and when I try to print
I just purchased a canon mx330 printer and when I try to print photos that are stored on my computer in adobe program the photo come out blurry.… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I have an Canon MP610 Printer. I have taken all the steps
I have an Canon MP610 Printer. I have taken all the steps in cleaning the machine. I have used 4 differt canon paper. I just replaced all my ink with canon ink which is the only type I use. I have use… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
why is the blaknk ink coming out blurry after printing something
why is the blaknk ink coming out blurry after printing something on my cannon mx310 printer… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x