Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Printers Questions
I need to connect my printer to my computer. model printer
i need to connect my printer to my computer. model printer is hp 6978. can you send me a link to download the driver? my email is cclatouche @yahoo.ca. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
Can I use 950XL cartridiges in my new HP Office Jet Pro
Can I use 950XL cartridiges in my new HP Office Jet Pro 8720? … read more
Satchi
Satchi
Bachelor's Degree
2,103 satisfied customers
It.s my HP Jet Pro 6978 It wouldn't print. Office Depot told
It.s my HP Jet Pro 6978 It wouldn't print. Office Depot told me to put new ink in, which I've done and it still won't print. Judy Villiere … read more
Harry
Harry
2,221 satisfied customers
I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
642 satisfied customers
I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I was trying to set up my new printer, Office Jet Pro 6978,
I was trying to set up my new printer, Office Jet Pro 6978, and after I put the cartridges in I received a message 0x6100004a saying to contact hp and I am doing that. … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
I bought an HP OfficeJet 6958 from Costco for $75. My old HP
I bought an HP OfficeJet 6958 from Costco for $75. My old HP OfficeJet Pro L7580 is not working and I am sick of dealing with it. But I have several old printer cartridges for the old printer with H-8… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
How do i open the back panel to clear a paper jam? Office
how do i open the back panel to clear a paper jam ? … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
My Wife has a Officejet Pro 6830 purchased from Office Depot
My Wife has a Officejet Pro 6830 purchased from Office Depot in Athens, Ga December 16, 2016. The printer has not performed to our liking from the start. A couple of weeks ago it started saying proble… read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
I own an HP Office Jet Pro 6978. The black ink cartridge ran
I own an HP Office Jet Pro 6978. The black ink cartridge ran low. I purchased a replacement cartridge and inserted it into the printer. However, the black ink print is very poor. Usually you have to s… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
The printer and scanner stopped working on my office jet pro
The printer and scanner stopped working on my office jet pro 6978. It is only 13 months old and I just purchased new cartridges for $114. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,208 satisfied customers
I have a new HP officejet pro 6978 printer. I also have a
I have a new HP officejet pro 6978 printer. I also have a new computer that has windows 10. I have used the printer several times on line. Was working perfectly. Came back and can not turn it on. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,338 satisfied customers
I installed new cartridge, closed printer, ten minutes it's
I installed new cartridge, closed printer, ten minutes it's still spinning "Checking the printer. Please wait" What can I do? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
Hp 6978. it says 'cartridges damaged or missing". I just got
hp 6978. it says 'cartridges damaged or missing". I just got this new printer … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
Gt the hp office jet pro 6978, it was working fine but had a
gt the hp office jet pro 6978, it was working fine but had a paper jam. I cleared the jam but when I try to print I get an error message on my laptop stating "printer needs assistance, user interventi… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have been informed that HP has a program whereby old Inkjet
I have been informed that HP has a program whereby old Inkjet cartridges may be returned to HP for exchange and/or refundased on the following rationale: o For varying reasons, an older HP OfficeJet A… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
137 satisfied customers
Where can I purchase a black ink jet BJ Cartridge, number BC-02
Where can I purchase a black ink jet BJ Cartridge, number BC-02 for my old printer? I tried to purchase the Canon cartridge from an Office Depot and they said they no longer purchase these for sale. C… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I recently purchased as second Office Jet Pro HP 8500 and the
I recently purchased as second Office Jet Pro HP 8500 and the application HP Photosmart essential on the desktop replaced the older version that came with my HP L7600 Office Jet. With the new version … read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x