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My printer is not printing from my email? 4700 series. Pc.

Customer Question
My printer is not...

My printer is not printing from my email ?

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

4700 series

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Well it started happing on yesterday

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

It is very important that I be able to print these documents so that I can take them to the Bank to verify them

Submitted: 9 months ago.Category: Printers
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Answered in 5 minutes by:
11/9/2017
Technician: Bryan, Computer Support Specialist replied 9 months ago
Bryan
Bryan, Computer Support Specialist
Category: Printers
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will be the tech assisting you today.

Just to clarify, are you running Windows XP, Vista, 7, 8 or 10?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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