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My Brother MFC 9560CDW is paper jammed and I can't find the
My Brother MFC 9560CDW is paper jammed and I can't find the jam. I've removed print cartridges and drum, to no avail. Suggestions? Can you give me name of nearest Brother printer repair to zip 78249 S… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
ThomasI'm having troubles getting a paper jam [front rear]
Hi Thomas I'm having troubles getting a paper jam [front rear] to clear on my Brother MFC-J6710dw I've tried everything that was on the brother support docs and it won't clear… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
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I have a Brother MFC-J6710DW that has an error message on printer
I have a Brother MFC-J6710DW that has an error message on printer screen "Paper Jam Front". I have run ALL troubleshooting instructions online according to Brother's website. There is NO paper that I … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
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I have a Brother MFC-8460N printer/copier that has developed
I have a Brother MFC-8460N printer/copier that has developed an issue. It's alerting a "paper jam" message and advises to remove drum/toner assembly to clear any paper obstruction. However this is no … read more
Pete
Pete
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while printing fax printer stops with erro message paper jam
while printing fax printer stops with erro message paper jam go to take paper out paper not jammed just stopped and has to be removed Brother MFC-6490CW… read more
Mike Taylor
Mike Taylor
44 satisfied customers
i have a Brother DCP-340CW which as bbeenn fantastic for a
i have a Brother DCP-340CW which as bbeenn fantastic for a number of years, on useing it today it is showing a paper Jam remove back cover and remove jam? i have done this and it is still showing a pa… read more
Mike Taylor
Mike Taylor
44 satisfied customers
Brother MFC-6490CW printer -paper jam message keep returning
HI I have a Brother MFC-6490CW printer. The message "paper jam" does not disappear although: - I cleaned every corner inside the machine - followed carefully the Brother FAQ regarding paperjam, includ… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have Brother MFC-7480W. I replaced the toner cartridge and
I have Brother MFC-7480W. I replaced the toner cartridge and now it won't print, and keeps jamming the paper in the tray. Any suggestions. Dan… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
Ever since I printed some photos on photo paper, my Brother
Ever since I printed some photos on photo paper, my Brother MFC-J410W always has a paper jam message when I try to print plain paper. I clear the paper out, but nothing is really jammed - it just stop… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
my brother mfc 8860 dn shows document jam but there is no jam.
my brother mfc 8860 dn shows document jam but there is no jam. How do I get rid of this message… read more
Handy--Andy
Handy--Andy
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HND Computer Studies
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It does not work because of Paper Jam, which does not seem
It does not work because of Paper Jam, which does not seem to be there! I am [email protected] woh.rr.com Earlier I mentioned removing the whole machine and blowing out all the places inside, I neglected to … read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master's Degree
390 satisfied customers
I have a Brother MFC-9840CDW Laser Printer. An on-going issue
I have a Brother MFC-9840CDW Laser Printer. An on-going issue that I have with it is that I get an Error 75 -"Cooling Down" about every 6-9 pages. This is very annoying since the printer cycles down a… read more
Brad
Brad
Vocational, Technical or Trade Scho
979 satisfied customers
Our Brother 4100e fax is about 1 year old. the paper is jamming
Our Brother 4100e fax is about 1 year old. the paper is jamming right after it leaves the paper tray, just when it gets to the drum/toner group. We changed the drum and toner to a new one (Brother). T… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
3,420 satisfied customers
Hi. I have a brother Network MFC, photocopier/fax machine
Hi. I have a brother Network MFC, photocopier/fax machine and it keeps telling me there is no paper. It has paper but not registering it. I've taken the tray out, put more paper in, turned it off and … read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
I have a Brother MFC 465CN. The paper got jammed in it and
I have a Brother MFC 465CN. The paper got jammed in it and my daughter pulled it out. Although there is no longer a paper jam the machine is making a strange nose and the message keeps on repaeting pa… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Our Brother MFC-5490CN printer keeps giving us Paper Jam alerts,
Our Brother MFC-5490CN printer keeps giving us Paper Jam alerts, we remove the back cover and there is no paper jam, any suggestions?… read more
WesPCDr
WesPCDr
Master's Degree
170 satisfied customers
I have a Brother MFC 8460N multipurpose printer. I keep getting
I have a Brother MFC 8460N multipurpose printer. I keep getting a paper jam tray1 message, but I cannot find a jam or any evidence of paper anywhere. The manual feed works find. What can I do to fix t… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
My Brother MFC-5890CN printer is saying that the paper will
My Brother MFC-5890CN printer is saying that the paper will not feed but there is no paper jam. I didn't know how to reset it so the paper would feed and get rid of the message.… read more
Andy
Andy
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

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Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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