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I have an old HP Fax machine - model HP 1040 Fax - which…

Customer Question
I have an old...

I have an old HP Fax machine - model HP 1040 Fax - which prints copies and uses HP-20 ink cartridge

Technician's Assistant: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?

I need a different ink cartridge - what number can I ask for ?

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

I'm not using a computer. I'm using a Fax machine for copying

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

HP 1040 Fax

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No - just an equivalent ink cartridge

Submitted: 9 months ago.Category: Printers
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Answered in 42 minutes by:
11/7/2017
Technician: Kris R, Computer Hardware Engineer replied 9 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Technician: jeffreybongers, Engineer replied 9 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,034
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Customer reply replied 9 months ago
I simply wish to know if there is an HP ink cartridge (similar to HP 20) that will fit
my Fax machine model HP 1040 Fax
Technician: jeffreybongers, Engineer replied 9 months ago

Understood.

When I look on this website:https://www.4inkjets.com/HP-FAX-1040-printer-ink-cartridges-toner

I do see there are replacement Ink catridges.

Is this what you are searching for?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 9 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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