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Had a bad paper jam and could not find how to remove the
Had a bad paper jam and could not find how to remove the plate to give us better access. I have an HP ENVY 5660 … read more
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Professor
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The 8610 printer is stuck.. says switch printer off and then
hi the 8610 printer is stuck.. says switch printer off and then on.. when I do that, it gives a blue screen and error code B853F97C The cartridge is not moving.. it is stuck to the right. my PC now do… read more
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Josh
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I put a 9x12 calendar to copy a portion -- the machine would
I put a 9x12 calendar to copy a portion -- the machine would not print it -- and seemingly jammedthe print carriage... The instruction window reads:"The print carriage cannot move.Open the ink cartrid… read more
Pete
Pete
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I get a paper jam error when there is no paper jam in the HP
I get a paper jam error when there is no paper jam in the HP Officejet Pro 8610 All in one printer. I have tried on the suggestions provided by HP.… read more
WesPCDr
WesPCDr
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I HAVE BEEN TRYING TO GET MY PRINTER ACTIVATED AND NOW I HAVE
I HAVE BEEN TRYING TO GET MY PRINTER ACTIVATED AND NOW I HAVE A PAPER JAM AND I CAN'T GET RID OF IT… read more
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We have an HP C5280 printer, scanner, copier about 2 years
We have an HP C5280 printer, scanner, copier about 2 years old (well out of warranty). The other day it gave us an error message about a paper jam. We couldn't find a paper jam, pushed okay, then it s… read more
Sowrav D.
Sowrav D.
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Hi, we have an HP Officejet Pro K8600. The other day, we had
Hi, we have an HP Officejet Pro K8600. The other day, we had a printer jam. Paper has all been removed, but now when we switch on, while printer is going through reset cycle, there is a clicking sound… read more
romr2009
romr2009
Bachelor's Degree
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I have a officejet pro 8500A premium and I seem to have a cartridge
I have a officejet pro 8500A premium and I seem to have a cartridge misaligned and do not know how to re set it… read more
Tom K
Tom K
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My HP officejet 5610 All-inOne had a carriage jam. My husband
My HP officejet 5610 All-inOne had a carriage jam. My husband opened it up and moved the carriage to the middle as advised. But then on the right side, a small spring and a little black piece came out… read more
Sandeep Pamarati
Sandeep Pamarati
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My carriage keeps stalling. At first it wanted the ink cleaned
My carriage keeps stalling. At first it wanted the ink cleaned off of it. Now it won't move at all. How does one clean the print cartridge cradle? This is a HP Officejet J4550 All-in-One printer.… read more
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I have an Hp All In One Printer. Recently some paper got jammed
I have an Hp All In One Printer. Recently some paper got jammed in the printer, and i removed it. The printer then started acting weird. Sometimes it would print and then sometimes it would print with… read more
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Sandeep Pamarati
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I have an officejet pro k55400 printer with a duplexer. When
I have an officejet pro k55400 printer with a duplexer. When I tried to clear a jam. a long plastic piece fell off. We don't have another one in the building, so I don't have a pattern to follow. Can … read more
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try to print, paper get stuck in printer. Try to pull sheet
try to print, paper get stuck in printer. Try to pull sheet out of priter, piece of paper stays in printer. Printer quit completely' What do I have to do to get piece of paper out of printer. Thanks f… read more
Sowrav D.
Sowrav D.
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I have an HP Officejet pro 8500. It is locked up due to
I have an HP Officejet pro 8500. It is 'locked up' due to a malfunction of the "carriage." Right now the screen states that the machine is "repairing" the malfunction. However after several minutes ti… read more
Freddy M.
Freddy M.
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I have a Officejet Pro L7590 and while trying to print on InkJet
I have a Officejet Pro L7590 and while trying to print on InkJet magnet sheets the printer jammed. Now the error message says "Printhead latch open...open print carraige access door...close printhead … read more
Andy
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My HP Officejet Pro K8600 is not working it comes up that the
My HP Officejet Pro K8600 is not working it comes up that the carriage is stalled. What can I do to fix it. regards XXXXX XXXXX… read more
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Andy
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Our HP Officejet 6500 Wireless printer has a carriage jam.
Our HP Officejet 6500 Wireless printer has a carriage jam. The printer is 1 month old. Any suggestions? We live in Edwards CO 81632 and there seems nobody in the valley servicing HP Printers.… read more
Sandeep Pamarati
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Hi I have a HP Photosmart 2710. A sign has come up on the printer
Hi I have a HP Photosmart 2710. A sign has come up on the printer saying"Carriage jam. Open door clear carriage jam and then press ok to continue" Tried this many times. How do I fix this… read more
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Shefin

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