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Black print head is not printing. I have all new color and
black print head is not printing. I have all new color and black cartidges installed. I have run the ink jet head cleaner several time since installing new cartridges. Model HP photosmart 6525 … read more
Justin Johnson
Justin Johnson
Owner
3,462 satisfied customers
I have a HP Photosmart 6525. The black ink prints as. The
I have a HP Photosmart 6525. The black ink prints as gray. The Quality diagnostic shows the black column as white. The rest of the colors are ok. There is a new black cartridge in the printer. … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
Does not print i /w. All cartridges near full, blk is new
Does not print i b/w. All cartridges near full, blk is new and HP. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
957 satisfied customers
I have a canon HP Photosmart C6180 Ive just replaced the
I have a canon HP Photosmart C6180 Ive just replaced the cartridges and a message has come up saying the light blue cartridge is either missing or damaged and now wont print I have tried another blue … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
Ive had my photosmart a532 a while but never used it until
I've had my photosmart a532 a while but never used it until now. It only prints in a blue tint - and I've checked the settings and even tried printing black and white but it's still blue. When I tried… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Canon MP530 All-in-one -- won't print. I don't have a manual
Canon MP530 All-in-one -- won't print. I don't have a manual and can't seem to get the print cartridges to move to the centre so I can check their ink levels. Three of the 5 cartridges have been recen… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
705 satisfied customers
I keep getting the message incompatible print cartridge(s) .
I keep getting the message "incompatible print cartridge(s)". I have had both cartridges refilled, cleaned and tested. They are OK. I've tried rebooting and I still get the same message. What's next?… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have been using an HP Officejet Pro L7680 All-in-One for
I have been using an HP Officejet Pro L7680 All-in-One for two years without a problem. I printed three color pages this morning and one came out all pink. I performed a diagnostic print test and and … read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
My printer wont print in color. Only the black and ye
My printer won't print in color. Only the black and yellow ink come out. I even replaced the cartridges, and the problem persists. Help!! KC… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
our HP Photosmart C5280 All-in-one printer began printing color
our HP Photosmart C5280 All-in-one printer began printing color in tones of orange --the image shapes and details are accurate--is this a problem with ink cartridge?… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have an HP Photosmart C6300 All in One Series printer. My
I have an HP Photosmart C6300 All in One Series printer. My question is regarding the 2 black ink cartridges. One is the black photo cartridge. How can I tell which black cartridge is out? When I take… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
Hi 3310 printer has ink / prints in only green & yellow /
Hi 3310 printer has ink / prints in only green & yellow / alignment fails repeatedly even after cleaning printhead and removing and cleaning all cartridges ( HP brand). Correct paper is loaded. Is thi… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an hp photosmart c5180 that will not print black, it
I have an hp photosmart c5180 that will not print black, it acts like it is printing, but the page comes out blank. I just purchased a new cartridge, aligned the printhead, and cleaned them and it sti… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
HP J6480 when printing a Word document (no color), it prints
HP J6480: when printing a Word document (no color), it prints in a light blue. The cartidges are new and test okay for all colors and black. Print quality is set to best and I have tried both automati… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
My 5250 Photosmart printer is printing every color print in
My 5250 Photosmart printer is printing every color print in brown. It still looks good, but the color is not right, noticeably different than in the original. I've printed my own photos and recently p… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a PhotosmartC6200 All-in-one which is printing everything
I have a PhotosmartC6200 All-in-one which is printing everything green. I ran the self diagnostic and the magenta does not print out, even though the delivery system info is all in place. Can you help… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
The printer is printing in light grey and only printing the
The printer is printing in light grey and only printing the top of my emails - not the message?? Where is the printer head? It is suggested that I clean several times and I do not know where it is. Th… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have an HP Photosmart C4200 All-in-one series. New print
I have an HP Photosmart C4200 All-in-one series. New print cartridges in. Sometimes it prints perfect in black, sometimes it comes out light pink! What can I do? MY6MB10F3 CC200A Thank you for you hel… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor's Degree
755 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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