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Office JET Pro 6968 will not print. HP Office Jet Pro 6968…

Office JET Pro 6968 will...
Office JET Pro 6968 will not print. HP Office Jet Pro 6968 serial no TH74H6N048 bought it just few months ago on a Dell PC Windows 10.Issue just started Saturday Yesterday worked with DELL to take system back to 10/10/17 Just stopped
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Answered in 10 minutes by:
10/18/2017
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,741
Experience: 10+ years work experience.
Verified

Hello,

I look forward to helping you today.

May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

I will be standing by, looking forward to your response.

Thank you,
Jason

Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,741
Experience: 10+ years work experience.
Verified
Jason Jones and 87 other Printers Specialists are ready to help you
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Thank you. Let's begin the remote help session now.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 68 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

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Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

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In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

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Jason Jones
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,741
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Experience: 10+ years work experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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