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I am unable to get my Epson xp 466 to print. I restarted the…

Customer Question
I am unable to...

I am unable to get my Epson xp 466 to print. I restarted the disk and cant get the test print to even print.

Technician's Assistant: What's the make/model number of your printer? How old is it?

I just bought it less than 6 months ago. it is an Epson xp-466

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Well i am an online nursing student and i print a lot of things. i haven haven't been able to print for about a month but this is the first time i am trying to fix it i guess

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No i just need this printer to print

Submitted: 10 months ago.Category: Printers
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Answered in 4 minutes by:
10/18/2017
Technician: Russell H., Printer and Office Tech replied 10 months ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,967
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Is the printer a wireless printing setup, or is it connected directly to the PC with a USB cable?

And is the Windows on your PC the XP, Vista, 7, 8, 8.1, or 10 version?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

12,967 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

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Andy

Elec & Comp pro

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

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Bernie

Printer Technician

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

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Sudipto

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DIploma in Computer Hardware

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Md. Sadique

Engineer

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Technical

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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