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My ink cartridge won't move to the center. I have an epson…

Customer Question
My ink cartridge won't...

My ink cartridge won't move to the center

Technician's Assistant: What is the exact make and model of your printer? And what kind of cartridges are you using?

I have an epson N11

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Since I put the ink cartridge in. And it won't print

Submitted: 11 months ago.Category: Printers
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Answered in 5 minutes by:
10/17/2017
Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,644
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 11 months ago

Unplug the power cord

Lift the lid and use your hand to move the carriage to the center

Remove all ink cartridges then insert them back firmly into the carriage and close the lid

Plug in the power cord and power it back on

Do you still have the issue?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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