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I wish to use the big black ink cartidge only. Epson XP-510.

Customer Question
Hello, I wish to...

Hello, I wish to use the big black ink cartidge only

Technician's Assistant: What is the exact make and model of your printer? And what kind of cartridges are you using?

Epson XP-510

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac OS11

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The small black ink cartridge is empty, all 3 other colors still OK

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not really, just wish to print black/white only

Submitted: 9 months ago.Category: Printers
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Customer reply replied 9 months ago
just want to use the BK big cartridge only for black/white prints
Answered in 2 hours by:
10/7/2017
Technician: Kris R, Computer Hardware Engineer replied 9 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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