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I have a HP Photosmart 6520 that has stopped working because
I have a HP Photosmart 6520 that has stopped working because it tells me that there is paper jam. However I have checked a number of times and there is no paper jam, in fact a week ago when I last use… read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
39 satisfied customers
Nathan, I have an Epson Wf-2630, the last couple days I get
the last couple days I get a "paper jam" error when trying to print the paper feeds through when I hit "print" but it stops 3/4 of the way through it seems to get stuck under the rail that the ink cartridges ride on … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
Have a 6520 printer, just put in a new 564 black cartridge.
Have a 6520 printer, just put in a new 564 black cartridge. Prints the colors but not the black ... black is blank. Used the clean head function. No better result … read more
technicalcat
technicalcat
Computer Science
1,626 satisfied customers
The black ink cartridge ran very low.. I placed it and could
The black ink cartridge ran very low.. I placed it and could not get the new print to print. The colored inks were also so I went out and got new cartridges and even changed the black again . When I p… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
HP ENVY 7645 printer -Had a ..paper jam. Removed jam, but
HP ENVY 7645 printer -Had a ..paper jam. Removed jam, but now the message comes up " print carriage cannot move". What do I need to do?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Paper jam in my photosmart 6515 printer. I can not see the
Paper jam in my photosmart 6515 printer. I can not see the paper to remove it. Yes I did remove the paper path cover and still did not see the paper. I returned the paper path cover to its original lo… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
non mx310 all-in-one printers and they have been no help. My
non mx310 all-in-one printers and they have been no help. My printer continuously jams and I cannot figure out what to do about it. Help!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My HP Printer Photosmart D6160 has the error light flashing.
My HP Printer Photosmart D6160 has the error light flashing . Normally when this has happened in the past it means I am out of a colour cartridge and a window appears on my computer telling me as well… read more
Robert M.
Robert M.
Bachelor's Degree
3,580 satisfied customers
The carriage on my printer (HP Photosmart C4480) started making
The carriage on my printer (HP Photosmart C4480) started making crunch noises when activated and now the pages pass through without being printed on.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a HP Photosmart C6180 printer that has been switched
I have a HP Photosmart C6180 printer that has been switched off since April. When I try to start it now I get a "clear paper jam " message. There is no paper jam. I have removed and replaced the back … read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
c 5280 pAPER JAM KEEPS COMING UP on screen and there is no
c 5280 pAPER JAM KEEPS COMING UP on screen and there is no paper visable inside, back and front After I check for paper jam 7 press OK I get alot of "chatter" as the prnter resets… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
I khave a HP photosmart 3210 printer. I had a paper jam.
I khave a HP photosmart 3210 printer. I had a paper jam. I removed all the paper and the ;message keeps saying carriage jam Open door, clear carriage jam, then press OK to continue. I've tried everyth… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
My 5600 series printer displays carrier jam error message.
My 5600 series printer displays "carrier jam" error message. I have checked for all paper jams and find none. When I press "OK" the ink cartridge unit slams into the left side of the printer and then … read more
Louie
Louie
Senior Technician
Associate Degree
104 satisfied customers
I recently bought a HP Photosmart Wireless e-All-In-One C310
I recently bought a HP Photosmart Wireless e-All-In-One C310 Series printer to replace an older model which required the 02 color cartridges (there were five colors plus black). The new one, of course… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a HP Photosmart D7560 printer. It is displaying the
I have a HP Photosmart D7560 printer. It is displaying the following printer error - 0x61011be5. Please advise.… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have an MP530 printer/scanner that I did a bad thing to .
I have an MP530 printer/scanner that I did a bad thing to . . . All my (blue ink, I think) was depleted. I didn't have a replacement cartridge and the printer would not print at all even selecting gre… read more
Colin Vincent
Colin Vincent
Company director/Engineer
City & Guilds 224
650 satisfied customers
my hp d7560 is will not print black...of the 4 small thin print
my hp d7560 is will not print black...of the 4 small thin print cartridges one is Photo Black...and my fifth, XL cartridge in the rightmost slot is 564 Black - the staples by us does not have any 'thi… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have a Brother printer that has set in my Condo for 6 months
I have a Brother printer that has set in my Condo for 6 months and I am able to clean the colored heads but cannot obtain any black ink after cleaning the heads 3 times.… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
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Shefin

Shefin

Printer and Office Equip. Specialist

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Andy

Andy

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Md. Sadique

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Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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