Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I want to know why my new printer is not working with brand…

Customer Question
Second opinion] I want to...
Second opinion] I want to know why my new printer is not working with brand new ink
Submitted: 10 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 hour by:
10/6/2017
Technician: Tech Ben, Information Systems Manager replied 10 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Printers
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Hello,

Thanks for choosing Just Answer.

I'm Kumar and I'll assist you today.

Was the printer working with the OLD Ink, the one provided with the Printer at the time of Buying?

Thanks,

Kumar

Ask Your Own Printers Question
Customer reply replied 10 months ago
I never tried the ink it came with because it was supposedly only half full
Technician: Tech Ben, Information Systems Manager replied 10 months ago

Okay. You may want to give your printer a Print Head Cleaning. Which Model do you use?

Thanks,

Kumar

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Ink Absorber full. Can I replace? Oh, Sorry. I guess that be
How long has this been going on with your MFC-J875DW?Customer: 'Bout a week… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My MG7120 printer goes through the motions when it looks
Second opinion] My MG7120 printer goes through the motions when it looks like it is printing. The ink is full and current. But no image comes through on the paper. is something clogged?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I wany to replace the ink cartridges. HP Deskjet F4280. Just
Second opinion] I wany to replace the ink cartridges. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
My pictures are very pink. Epson Stylus C88+ I just changed
I just changed all of the ink cartridges and this began … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My printer will not print the black or red ink. Wirelessly.
Second opinion] my printer will not print the black or red ink … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Using compatible ink,, got msg remove and reinstall
Second opinion] using compatible ink,, got msg remove and reinstall indicated cartridge… read more
Harry
Harry
2,174 satisfied customers
On my new Epson ET-3600 which came with two sets of ink by
second opinion] on my new Epson ET-3600 which came with two sets of ink by mistake I did not fill the "initial" yellow ink but the normal Y664. Is this a problem? … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
Replaced new ink cartage and will not print.. paper goes in
Second opinion] replaced new ink cartage and will not print.. paper goes in printer sounds like it wants to print but no ink. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My black ink cartridge needs to be replaced and I am unable
Second opinion] My black ink cartridge needs to be replaced and I am unable to remove the spent cartridge in order to put in new ink cartridge. Please help me. My phone is(###) ###-####… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Second opinion] icant put in ink. the holders aren't coming
Second opinion] icant put in ink. the holders aren't coming back down so I can put in new ink… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Second opinion] printer prints as usual but when paper comes
Second opinion] printer prints as usual but when paper comes out there's no print have just replaced ink. printer was fine before ran out of ink. what could be the problem?… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
552 satisfied customers
Second opinion] I want to print letters on my new printer,
Second opinion] I want to print letters on my new printer, but I can't even print a test page with my setup… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Second opinion] canon mg 7520 will not let me replace the
Second opinion] canon mg 7520 will not let me replace the ink... printer head will not move to the left for replacement. it appears to be stuck in the right corner. I open the lid appropriately and it… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Second opinion] - I changed the black cartridge but the
Second opinion] - I changed the black cartridge but the printer won't print … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
UNABLE TO CLEAN- NOTHING IN COPIER ALSO TRIED TURNING OFF FOR
UNABLE TO CLEAN- NOTHING IN COPIER ALSO TRIED TURNING OFF FOR SOME TIME AS BOOK SUGGESTS, STILL SAYING, UNABLE TO CLEAN.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Need specifications of inks and best paper results,want my
Need the very best specifications of inks and very best paper results,want my customers to know im using the best options.Dont want to print myself, had two totally different results from two companie… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I just replaced the ink cartridges and the screen says cartridges
I just replaced the ink cartridges and the screen says cartridges cannot be recognized. What can I do so that it will recognize them. suggestions?… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
what printer? for high res colour printing. all in one prefe
what printer? for high res colour printing. all in one preferred but print quality very important. Also, would like wireless networking if available… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x